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14. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The charger will not
turn on when properly
connected.
AC outlet is dead.
Poor electrical connection.
Battery is defective.
Check for open fuse or
circuit breaker supplying
AC outlet.
Check power cord and
extension cord for loose
fitting plug.
Have battery checked.
The battery is properly
connected, but the
Charging LED never lit.
The battery voltage is low. Press the Start/Stop
button to start charging.
Short or no start cycle when
cranking engine.
Drawing more than the
Engine Start Rate.
Failure to wait 3 minutes
(180 seconds) between
cranks.
Clamps are not making a
good connection.
AC cord and/or extension
cord is loose.
No power at receptacle.
The charger may be
overheated.
Battery may be severely
discharged.
Crank time varies with the
amount of current drawn.
If cranking draws more
than the Engine Start Rate,
crank time may be less
than 5 seconds.
Wait 3 minutes of rest time
before the next crank,
to allow the battery and
charger to cool down.
Check for poor connection
at battery and frame.
Check power cord and
extension cord for loose
fitting plug.
Check for open fuse or
circuit breaker supplying
AC outlet.
The thermal protector may
have tripped and needs a
little longer to close. Make
sure the charger vents are
not blocked. Wait and try
again.
On a severely discharged
battery, use the Boost
Charge setting for few
minutes, to help assist in
cranking.
I cannot select a 6V or 12V
setting.
The charger is equipped
with Auto Voltage Detection,
which automatically detects
the voltage and charges the
battery.
No problem; this is normal.