What to do if my Mennekes Battery Charger displays an Installation Fault?
If your Mennekes Battery Charger displays an installation fault, it may be due to a faulty phase sequence relay (e.g., wrong rotary field, missing phase) or because the RCD or MCB has tripped. You should check the power supply. Also, switch on the RCD or MCB.
What to do if my Mennekes Battery Charger is not polled by ACU?
If your Mennekes Battery Charger is not being polled by the ACU, it could be due to no connection with the RS-485 bus. To resolve this, reinitialize the RS-485 bus.
What to do if my Mennekes Battery Charger displays a Controller fault?
If your Mennekes Battery Charger displays a controller fault, and the device does not respond, acknowledge the fault.
What to do if communication with the vehicle is interrupted on my Mennekes Battery Charger?
If communication with the vehicle is interrupted on your Mennekes Battery Charger, disconnect the device from the mains for three minutes and restart it. If the LED info field is permanently lit, acknowledge the fault. Also, check the charging cable and replace if necessary.
What to do if my Mennekes Battery Charger displays an ACU communication error?
If your Mennekes Battery Charger displays an ACU communication error, it could be because the device is not receiving data from the ACU. Check the configuration of the ACU and the RS-485 bus. Alternatively, disconnect the device from the mains for three minutes and restart it.
What to do if my Mennekes Battery Charger displays Internal test not passed?
If your Mennekes Battery Charger displays that the internal test was not passed and the device does not start, disconnect the device from the mains for three minutes and restart it. You can also try to acknowledge the fault.
What to do if my Mennekes Battery Charger displays a Mirror contact error?
If your Mennekes Battery Charger displays a mirror contact error, it could be due to a contactor sticking or not being tightened, or a defective mirror contact. Check the contactor and mirror contact, replacing them if necessary. You can also try to acknowledge the fault.
What to do if my Mennekes Battery Charger experiences a Device startup issue?
If your Mennekes Battery Charger does not start or is in a faulty state after startup, disconnect the device from the mains for three minutes and restart it. Also, acknowledge the fault.
What to do if my Mennekes Battery Charger displays Misconfiguration?
If your Mennekes Battery Charger displays a misconfiguration, and charging is not possible, check the settings in the service interface. If the LED info field is permanently lit, acknowledge the fault.
What to do if my Mennekes Battery Charger displays HMI not connected?
If the LED information field is dark and charging is not possible on your Mennekes Battery Charger, check the HMI cable connection and reestablish it if necessary. You can also try to acknowledge the fault.
Contact information and resources for technical support and inquiries.
Explains different types of warning symbols and their meanings for safety.
Identifies qualified electricians as the primary audience for this manual.
Specifies the authorized applications and charging standards for the device.
Lists all items included in the product packaging.
Explains the information found on the device's identification plate.
Illustrates the front panel components of the device with numbered labels.
Shows the rear view of the device, detailing mounting and connection points.
Displays internal components visible from the front panel area.
Details the internal layout of the lower enclosure of the device.
Provides an example view of the HCC 3 component with numbered parts.
Guidelines for selecting a suitable installation site for the device.
Specifies the acceptable temperature, altitude, and humidity ranges.
Instructions for performing the installation directly at the site.
Specifies minimum distances for unrestricted access during operation and maintenance.
Provides recommendations for mounting the device at an ergonomic height.
Details the process of connecting the main power supply cable.
Explains how to connect the device to a home network wirelessly or via Ethernet.
Instructions for safely powering on the device after installation.
Explains how the device monitors the power supply status.
Describes how to establish a network connection for configuration and operation.
Displays factory settings and hardware/software versions without allowing changes.
Allows making settings for commissioning, considering installation specifics.
Enables customer-specific settings for the device configuration.
Manages RFID card entries for user authorization and access control.
Provides options for backup, log download, data restore, and device reboot.
Automatic time sync via smartphone/tablet when connected to the app.
Manual or automatic time synchronization via the device's service interface.
Options for connecting the mobile app to the device via access point or home network.
Outlines the schedule for routine checks and maintenance tasks.
Explains how to interpret error codes for diagnosing device issues.
Procedures for safely disconnecting power, data, and control cables.
Steps for removing the device from its installation and wall mounting.
Specifies the environmental conditions for proper device storage.
General| Housing Material | Plastic |
|---|---|
| Mounting Type | Wall-mounted |
| Charging Power | 22 kW |
| Charging Current | 32 A |
| Connector Type | Type 2 |
| Input Voltage | 400 V AC |
| Output Voltage | 400 V AC |
| Protection Class | IP54 |
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