!
Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
!
Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!
Shift the automatic transmission to N and
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
!
Do not tow with sling-type equipment.
This could damage the vehicle.
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 396).
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion N when the vehicle is being towed. If the
automatic transmission cannot be shifted to
position N, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in
the ignition lock
R
cannot release the electric parking brake
R
cannot shift the automatic transmission to
position N
Disarm the automatic locking feature before
the vehicle is towed (Y page 88). You could
otherwise be locked out when pushing or
towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the rear
and at the front, under covers :.
X
Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 340).
X
Press the mark on cover : inwards and
remove.
X
Screw in and tighten the towing eye clock-
wise to the stop.
352
Towing and tow-starting
Roadside Assistance