EXTRA
HELP
64
CB577
Resolving A Problem
Satisfaction with your MerCruiser product is very important to your dealer and to us. If you ever have a problem,
question or concern about your power package, contact your dealer or any Authorized Mercruiser Dealership.
If additional assistance is required, take these steps.
1 Talk with the dealership’s sales manager or service manager. If this has already been
done, then contact the owner of the dealership.
2 Should you have a question, concern or problem that cannot be resolved by your deal-
ership, please contact Mercury Marine Service Office for assistance. Mercury Marine will
work with you and your dealership to resolve all problems.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial numbers for your power package
• The name and address of your dealership
• Nature of problem
Mercury Marine Service Offices are listed on the next page.
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