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META Quest 2 - Page 23

META Quest 2
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23
does not affect any rights you have under, the consumer guarantee provisions of the Australian
Consumer Law
.
Scope: This Warranty covers defects in materials and workmanship of the Meta product(s)
contained in the original packaging (the “Product”). We warrant that the Product will, under
normal and intended use, function substantially in accordance with our technical specifications
or accompanying product documentation (the “Warranted Functionality”) during the Warranty
Period. If the Product needs Meta software or services to achieve the Warranted Functionality, we
will make software and services available during the Warranty Period. We may update, modify or
limit such software and services in our sole discretion provided we continue to maintain
(or exceed) the Warranted Functionality.
Product registration is not required for coverage under this Warranty.
In addition, our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Duration: The duration of the Warranty is 1 year from the date of purchase or delivery of the
Product, whichever is later (the “Warranty Period”). Your rights under the consumer guarantee
provisions of the Australian Consumer Law may extend for a reasonable period beyond the
Warranty Period.
If you have a problem: If your Product is defective, you may be entitled to a remedy under the
consumer guarantee provisions of the Australian Consumer Law as outlined above or you may
make a claim under this Warranty. If you make a claim under this Warranty, Meta Store Support
will (at our choice) either repair or replace it, or update software or services, so that the Product
substantially meets the Warranted Functionality, or provide a whole or partial refund of the price
paid for the Product if none of these options are appropriate. You may contact Meta Store Support
at meta.com/help. Replacements may be a new, refurbished or remanufactured product, or a
product that has similar functionality.
A pre-addressed shipping label will be provided if you need to send your Product in for service.
You must enclose proof of purchase unless we verify your purchase in advance. You may
be required to pay shipping costs in circumstances where your Product is not covered by
this Warranty.

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