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Unless we agree with you otherwise, the following will govern how we will provide the service
under this Warranty:
When we receive the Product and it has a defect covered by this Warranty, we will repair or
replace the Product to provide the Warranted Functionality, and return the repaired Product or
replacement to you at our cost. We may not return the original Product in circumstances where
another remedy is provided by us. When a Product or its part is replaced, such replacement
becomes your property, and the replaced Product or its part becomes the property of Meta.
If we provide a refund for the Product, then the Product becomes the property of Meta at the
time you receive the refund. We cannot guarantee that we will be able to repair the Product
without risk to or loss of programs or data, and that any replacement product will contain any
data stored on the original Product. Any repaired or replaced product will be covered by this
Warranty for the remainder of the original Warranty Period or 90 days following receipt of the
replacement or repaired product, whichever is greater.
Without your proof of purchase, or if the Product is not covered by this Warranty, we reserve
the right to return the Product to you at your cost, subject to prepayment, or, if such costs are
not prepaid, keep the Product for collection by you for 30 days before it is disposed of.
Exclusions: except to the extent prohibited by law the following are not covered by this
Warranty: defects which relate to (i) normal wear and tear or aging of the Product, such as
discoloration or stretching; (ii) damage caused by misuse, accident (which, depending on the
specific Product, may consist of accidental physical impact, exposure to liquid, food or other
contaminants, etc.), neglect, improper or unauthorized repair or other modification, tampering,
or use with unsuitable hardware, software, services or third-party item(s); (iii) consumable parts,
such as batteries, the performance of which normally diminishes over time, unless such failure
has occurred due to a defect in materials or workmanship; (iv) cosmetic damage, such as
scratches, nicks, and dents, unless caused by Meta; (v) use not in accordance with the product
documentation; (vi) used or resold products, except with respect to covered Refurbished
Products (as defined below) purchased or supplied directly from Meta or an authorized retailer
or reseller; (vii) Products purchased from sources (including non-authorized online auctions)
other than Meta or authorized retailers or resellers; (viii) non-Meta products; (ix) use in violation
of any laws in effect where the Product is used; (x) a Product not currently running the latest
version of Meta-issued software; (xi) features or performance parameters pertaining to any
software or services beyond the Warranted Functionality; or (xii) any support services or
software provided in connection with the Product.
This Warranty does not include any specific guarantees that the Product will be error-free
or, regarding uptime or continued availability of data security features of software or online
accounts, that any software, firmware or online sites will function uninterrupted or error-free.
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