Metro Mobility S800 - Troubleshooting & Fault Repair

TROUBLESHOOTING & FAULT REPAIR
Failures
Possible causes
Solutions
Driving range shorten
Batteries not charged for enough time
Charge batteries for eight
hours or more
Batteries is aging to low capacity
Replace batteries
Battery cannot charge or
battery gauge shows
empty after charging
Battery fault
Replace batteries
Charge fault
Contact with local dealer
Charger plug damaged
Check plug
Loose connection
Try a wall socket in a
different room
No output from wall outlet
Unplug from wall & change
fuse
Fuse in charger mains plug blown
Switch off and press button
back in
Button on battery pack has popped
out
Switch off and press button
back in
Output fuse in charger blown
Unplug from wall and
contact dealer
Battery charging current
high
Battery fault
Replace batteries
Scooter switched on during charging
switch off the scooter
The scooter cannot
work
Brake-release lever disengaged
Engage brake-release lever
Flat batteries
Charge battery pack
Scooter is not switched on with key
switch
Ensure the key switch is
switched on
The battery cable is loose.
Check battery cable
Charger plugged in
Unplug charger
Button on battery pack popped out
Reset circuit-breaker button
Disconnected loom or plugs
Check all plugs & looms
Control system fault
Contact with dealer
Motor runs irregularly
and/or noisily
Electrical malfunction
Contact with dealer
Control system fault
Contact with dealer
* Do not attempt to disassemble any parts of the scooter control system, battery or battery
charger.
* The control system is critically important and user should not deal with it arbitrarily.