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Your Metro fire will give you many years of efficient service with minimal
maintenance if operated correctly using dry well seasoned fuel. Your Metro
fire must be regularly maintained and any replacement parts must be
genuine authorised Metro fires parts only. We recommend using a suitably
qualified service agent.
Metro paint finish fires
Metro paint finish wood fires are coated with Pioneer Metallic Black high
temperature paint. Over time paint finish fires will require periodic repainting
to keep them looking their best. A coastal installation will likely require more
regular maintenance over an inland environment due to the presence of
salt laden air. Pioneer Metallic Black high temperature paint is the ONLY
product suitable for revitalising the paint finish on your Metro fire.
DO NOT use Stove Black, Cast Iron Stove Polish or similar based products
to refurbish your paint finished fire.
• The high temperature paint coating is porous to allow for expansion
of the product materials and will degrade over time due to the
temperatures experience during normal operation
• DO NOT wipe the painted surfaces with anything other than a dry soft
cloth. Any ash on the surface when wiping will act as an abrasive to the
surface finish
• DO NOT use any abrasive, solvent based or general household cleaners
on your appliance as they will damage the surface coating
• Hot coals left on the ashlip, even for a short time, will burn off the
painted surface exposing the parent material to oxidisation
• Take note that high salt laden air environments (coastal installations)
can impact on the appliances surface degradation
Door glass
Providing your fuel is properly seasoned, under normal operating conditions
the air-wash design of the Metro’s firebox will keep the door glass clear.
If the glass requires cleaning you may use either a razor blade scraper or
crumpled wetted newspaper dipped in wood ash rubbed over the glass.
• DO NOT use any general household cleaners or solvents to clean the
glass on your Metro fire
• If your door glass breaks it must be replaced with 5mm thick ceramic
glass which is available from your local Metro retailer
• Never use the door to force wood into the firebox, as this is likely to
break the glass.
Door seals
The door and glass seals are something to be mindful of to achieve the
optimum performance and heat output from your Metro fire.
A loose fitting door or glass panel are clear signs that the appliance seals
need to be addressed. You may also notice that you’re burning through
more firewood than usual due to the excess air entering the firebox.
Over time, your Metro door rope and glass seals will gradually harden.
Usually around 3-4 years, these seals will become hard and cause air to
leak into the firebox, causing the appliance to ‘over fire’. Your Metro retailer
stocks replacement woven fibreglass door and glass seals, which need
replacing when they become hard and over worn.
The door of your Metro is easily removed to replace both door and glass
seals. Hold the door in both hands and lift the hinge end of the door up and
over the top hinge pin, then carefully lower the door from the bottom hinge
pin taking care not to damage the ashlip and/or appliance coating.
Fire bricks
Hair-line cracks are not uncommon and are a result of the intense heat
within the firebox, coupled with mechanical damage caused by accidental
impact when loading fuel. If the fire bricks become cracked to the extent
that they start to break up and fall into the fire, they must be replaced.
Door adjustment
Provision is available on both sides of the door for adjustment.
To adjust the hinge end of the door, open the door fully, loosen the top hinge
nut and slightly lift the latch end of the door; you will see the hinge assembly
move back 1-2mm which will usually be sufficient. Retighten, then repeat
by loosening the lower hinge nut, this time applying a slight downwards
pressure onto the door to move the lower hinge assembly back a similar
distance, then retighten.
The door latch is also adjustable as the latch pin on the right side of the
firebox is fitted through a slot. This enables the latch pin to be loosened,
moved forward/back and re-tightened to ensure a good tight door seal.
Ash removal
Over a period of time ash will build up in the base of the Metro’s firebox and
require removal. The time this build-up takes depends on the density and
cleanliness of your fuel.
Cleaning and maintenance for your Metro fire
WARNING! Important Information
• DO NOT operate this appliance with cracked door glass.
• DO NOT operate the fire with over worn, faulty or missing door
seals. Door seals will harden over time and allow excess air to leak
into the firebox causing the appliance to ‘over fire’.
• DO NOT empty or store ashes in a combustible container.
• DO NOT use Stove Black, Cast Iron Stove Polish or similar based
products to refurbish your paint finished fire. Pioneer Metallic
Black high temperature paint is the ONLY product suitable for
revitalising the paint finish on your Metro fire.
CAUTION! Important Information
• WE HIGHLY RECOMMEND YOU READ THIS ENTIRE
SECTION AS LACK OF MAINTENANCE AND SERVICING
PARTS AS REQUIRED MAY VOID THE WARRANTY
• THIS APPLIANCE MUST BE REGULARLY MAINTAINED
AND OPERATED AT ALL TIMES IN ACCORDANCE WITH
THIS INSTRUCTION MANUAL. ALL REPLACEMENT
PARTS MUST BE AUTHORISED METRO PARTS ONLY.
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