What to do if MG ChargeHub 7 shows fault status with a red LED light?
Try disconnecting the charging connector from the vehicle. If the emergency stop button is pressed, the LED light will turn red. Reset the emergency stop button by twisting it.
What to do if MG Battery Charger software crashes?
Reboot the charger by cutting off the power supply and switching it back on.
What to do if MG ChargeHub 7 Battery Charger connector is not properly inserted into the vehicle?
Pull out the connector and plug it in again.
What to do if my MG Battery Charger has no power supply?
Check that the unit is receiving power and that the isolator switch is turned on.
What to do if MG ChargeHub 7 Battery Charger POWER LED IS OFF?
Check that the emergency button on the side of the charger is not pressed in. Reset it if it is.
What should I do if the MG ChargeHub 7 connector is dirty or damaged?
Clean or replace the charging connector.
General| Brand | MG |
|---|---|
| Model | ChargeHub 7 |
| Category | Battery Charger |
| Language | English |
Indicates potential personal injury or death from operation steps or incorrect implementation.
Warns of product damage or destruction from operation steps or incorrect execution.
Provides skills and useful information, not warnings of dangerous or harmful features.
Indicates waste electrical and electronic equipment for separate disposal and reuse.
Installation and maintenance are restricted to qualified electrical professionals only.
Regularly check charging connector and charger case for damage; turn off and replace if damaged.
Avoid spray water on the charging point; handle with care to prevent damage.
Defines the product's intended use, installation, and storage requirements for safe operation.
Outlines the manual's scope, applicability, and intended audience for users and technicians.
Details the technical specifications and features of the ChargeHub 7 and 11 models.
Explains charging capabilities, protection features, OCPP integration, and outdoor operation suitability.
Covers charging methods, electrical protection, vehicle compatibility, and output power configuration.
Identifies and describes the external components of the wall-mounted charger.
Identifies and describes the external components of the floor-standing charger.
Provides step-by-step instructions for initiating charging using Plug&Play, RFID, or OCPP methods.
Details the steps required to safely stop and conclude the charging session.
Describes the meaning of different LED colors and effects for charger status indication.
Provides potential causes and solutions for common faults like power loss, startup failure, and charging errors.
Outlines steps for checking and operating the power distribution box and its switches.
Details inspection schedules and checks for cables, including heating, breakage, and security.
Describes inspection routines for components like emergency stop buttons and connections for faults.
Covers inspection of indicator lights for firm connections, sealing, and absence of corrosion.
Emphasizes importance of grounding checks for safety, including loose connections and resistance.
Advises on monthly checks for corrosion or damage and regular cleaning of the device's exterior.
Presents a table summarizing inspection items, their frequency, and the recommended maintenance methods.
Lists steps to take before contacting customer service, including troubleshooting and recording device information.
Provides company details, website, email, and hotline numbers for customer inquiries and support.
Details site selection, mounting, environmental protection, and electrical protection requirements for installation.
Covers voltage, frequency, temperature, humidity, and altitude requirements for installation.
Recommends cable specifications and notes on cable run length for 7kW and 11kW chargers.
Lists required tools and provides an assembly drawing for wall-mounted charger installation.
Explains how to drill holes, install expansion tubes, and fasten the wall mount securely.
Details threading cables, installing network cables, SIM cards, and shunt trip controls.
Illustrates wiring diagrams for 7kW/11kW and instructions for securing the wiring compartment cover.
Guides on hanging the charger, bottom fastening, and post-installation cleanup procedures.
Details inspection steps for base security, internal components, electrical connections, and overall condition.
Provides an assembly overview and initial steps for installing the floor-standing charger.
Details connecting the inlet line, fixing the charger body, and securing it to the column.
Guides on drilling for the base, installing expansion screws for charger posts, and fitting the rear cover.
Details inserting and fixing the front and back decorative covers using composite screws.
Outlines cleanup and inspection procedures after completing the charger installation.
Explains the purpose of web configuration for basic and advanced settings, including submit/refresh functions.
Provides instructions for connecting to the ChargeHub's WiFi hotspot and logging into the web interface.
Details steps for connecting the charger via an Ethernet cable and accessing the web configuration.
Guides on navigating network settings and accessing Ethernet connection properties in Windows.
Instructs on selecting and accessing the Internet Protocol Version 4 (TCP/IPv4) settings.
Details how to manually set the IP address and subnet mask for Ethernet connection.
Introduces the second Ethernet method, initial connection, and network icon selection.
Guides on accessing the web interface with provided login details and troubleshooting connection issues.
Explains how to change IP settings from automatic (DHCP) to manual configuration.
Details setting the IP address, subnet prefix length, and gateway for manual IP configuration.
Guides on accessing the web interface via Ethernet and entering login credentials.
Introduces the three available charging modes: Plug and Play, RFID Card, and Billing Card.
Provides steps to enable and configure the 'Plug & Play' (Local PnC) charging mode via the web interface.
Details how to select and enable the 'Start stop card' (RFID Card) mode for charging authentication.
Explains how to insert and configure a SIM card for internet connectivity and smart features.
Guides on setting the Access Point Name (APN) for SIM card internet connection.
Describes the STA (Wireless Client Station) mode for connecting to local WiFi hotspots for internet access.
Provides instructions for connecting the charger to a local WiFi network in STA mode.
Details connecting the charger via Ethernet and checking network status.
Explains how to verify the charger's internet link status and background connection for OCPP.
Explains OCPP protocol, CPO role, and ChargeHub's compliance with OCPP 1.6.
Guides on inputting URL, Path, Port, Authorization key, and SSL settings for OCPP connection.
Instructs on checking 'Link Status' and 'Background connection' to ensure successful OCPP platform connectivity.
Provides instructions for restoring the ChargeHub to its default factory settings via the web interface.
Lists relevant international and European standards related to electric vehicle charging systems and EMC.
Details what aspects of the MG Charge Hub are covered by the warranty and for how long.
Lists items and conditions that are not covered by the warranty, such as wear and tear or misuse.
Outlines the procedure for making a warranty claim, including notification and required documentation.
Explains available remedies for valid claims and contact information for questions or concerns.
Provides a detailed list of included equipment components, their quantities, and specifications.
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