MHC Medical Products EasyTouch HealthPro User Manual (English)

Questions and Answers:

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catherine77Aug 16, 2025
What to do if the test result on my MHC Medical Products Blood Glucose Meter is higher than 600mg/dl?
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  rwilliamsAug 17, 2025
  If the MHC Medical Products Blood Glucose Meter displays 'HI,' it means the glucose level is above 600mg/dl. To ensure accuracy, repeat the test. If the meter functions correctly and no errors occur during the test, but the blood glucose consistently measures as 'HI', this may indicate severe hyperglycemia. Inform your health care professional immediately.
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karen16Aug 19, 2025
Why my MHC Medical Products EasyTouch HealthPro Blood Glucose Meter does not power on?
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  Mark MoralesAug 19, 2025
  If your MHC Medical Products Blood Glucose Meter doesn't power on, the battery might be dead, or there could be a problem with the meter. Try changing the battery. If the issue continues after replacing the battery, contact your local representative.
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xleeAug 22, 2025
What to do if MHC Medical Products EasyTouch HealthPro Blood Glucose Meter does not start after blood sample is applied?
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  tylercarterAug 22, 2025
  If your MHC Medical Products Blood Glucose Meter doesn't start after applying a blood sample, it could be due to an insufficient amount of blood. Please insert a new test strip and perform your test again.
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Suzanne AlexanderAug 25, 2025
What to do if the test result on my MHC Medical Products Blood Glucose Meter is lower than 20mg/dl?
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  allenwilkinsonAug 25, 2025
  If the MHC Medical Products Blood Glucose Meter displays a test result lower than 20mg/dl, repeat the test to ensure the procedure was performed correctly. Inform your health care professional immediately.
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Jared DunnAug 27, 2025
How to fix dirty color bar on MHC Medical Products EasyTouch HealthPro?
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  anthony49Aug 27, 2025
  If you see a dirty or not good color bar, or if there's too much light affecting the MHC Medical Products Blood Glucose Meter strip, insert a new glucose test strip and perform the test again. If the problem persists, contact MHC Customer Support at (877) 358-4342.
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Brian FreemanAug 30, 2025
How to fix defective hardware on MHC Medical Products EasyTouch HealthPro?
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  Jillian HarveyAug 30, 2025
  If the MHC Medical Products Blood Glucose Meter's hardware is defective, reboot the meter by removing and then replacing the batteries while no test strip is inserted. If the problem continues, contact MHC Customer Support at (877) 358-4342.
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Amanda RaySep 1, 2025
Why does my MHC Medical Products EasyTouch HealthPro Blood Glucose Meter show an error when it's too cold?
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  Robert HallSep 2, 2025
  If the ambient temperature is less than 50°F (10°C), place the MHC Medical Products Blood Glucose Meter at a temperature between 50-104°F (10-40°C) for at least 10 minutes, then test again.
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Cesar MartinSep 4, 2025
Why does my MHC Medical Products EasyTouch HealthPro Blood Glucose Meter show an error when it's too hot?
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  Brooke WintersSep 4, 2025
  If the ambient temperature is over 104°F (40°C), place the MHC Medical Products Blood Glucose Meter at a temperature between 50-104°F (10-40°C) for 10 minutes or more and test again.
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angelica50Sep 7, 2025
What to do if test strip is contaminated on MHC Medical Products EasyTouch HealthPro?
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  Lori DavisSep 7, 2025
  If the test strip may be contaminated or used with your MHC Medical Products Blood Glucose Meter, please insert a new glucose test strip and perform your test again.
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Sarah PowellSep 10, 2025
What to do if there is insufficient blood on MHC Medical Products EasyTouch HealthPro Blood Glucose Meter strip?
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  Micheal CraigSep 10, 2025
  If there's an insufficient amount of sample blood on the test strip, please insert a new glucose test strip and apply the blood sample until confirming the window is completely filled on your MHC Medical Products Blood Glucose Meter.