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Microsoft Exchange 2000 - User Manual

Microsoft Exchange 2000
122 pages
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Exchange 2000 Operations Guide
Version 1.0

Table of Contents

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Microsoft Exchange 2000 Specifications

General IconGeneral
Database EngineExtensible Storage Engine (ESE)
Outlook CompatibilityOutlook 2000 and later
CategoryEmail Server
Latest VersionExchange 2000 SP3
Minimum ProcessorPentium 133 MHz
Minimum RAM128 MB
Recommended RAM256 MB or higher
Operating SystemWindows 2000 Server
Client Access ProtocolsHTTP, POP3, IMAP
Protocols SupportedSMTP, MAPI, POP3, IMAP, HTTP
Additional RequirementsActive Directory
PlatformWindows

Summary

Introduction to Exchange 2000 Operations

Microsoft Operations Framework (MOF)

Overview of Microsoft's best practices and principles for IT operations.

How to Use This Guide

Instructions on navigating and utilizing the operations guide effectively.

Efficiency, Continuity, and Security in Operations

Categorization of Exchange 2000 operations into three key areas.

Exchange 2000 Capacity and Availability Management

Capacity Management

Planning, sizing, and controlling service capacity for optimal performance.

Availability Management

Ensuring consistent and cost-effective delivery of required IT service availability.

Performance Tuning

Optimizing system performance by adjusting parameters and configurations.

Hardware Upgrades

Planning and executing hardware upgrades to meet evolving demands.

Exchange 2000 Change and Configuration Management

Change Management

Managing IT changes effectively with minimal disruption and good records.

Configuration Management

Identifying, controlling, and tracking IT environment components and changes.

Exchange 2000 Enterprise Monitoring

Performance Monitoring

Monitoring system performance to ensure optimum use of resources and SLA adherence.

Event Monitoring

Utilizing Event Viewer and logs for troubleshooting and proactive issue identification.

Availability Monitoring

Protecting against downtime and ensuring quick recovery in case of service loss.

Client Monitoring

Verifying server performance and availability levels at the end-user client level.

Exchange 2000 Protection Measures

Protection Against Hacking

Safeguarding the Exchange environment against unauthorized access and attacks.

Anti-Virus Measures

Implementing and maintaining measures to protect against virus infections.

Disaster Recovery Procedures

Establishing and practicing procedures for recovering service after system failure.

Restoring

Steps and considerations for restoring Exchange 2000 data and services.

Exchange 2000 Support Environment

Providing Support for End Users

Strategies for effectively supporting end-users in the Exchange environment.

Reducing End User Support Costs

Methods to lower support expenses through user education and self-service.

Problem Management

Identifying and resolving the root causes of recurring or unresolved incidents.

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