Microsoft Exchange 2000 User Manual

Microsoft Exchange 2000 Operations Guide — Version 1.02
Figure 1.1
MOF Process Model
multiple data centers. In this case, you will be using MOF in the context of Exchange 2000
operations.
The process model is supported by 20 service management functions (SMFs) and an
integrated team model and risk model. Each quadrant is supported with a corresponding
ding operations management review (also known as review milestone), during which the
effectiveness of that quadrant’s SMFs are assessed.
Optimize cost,
performance,
capacity, and
availability.
Introduce new
service, solutuions,
technologies,
systems,
applications,
hardware, and
Execute day-to-day
operations tasks
effectively.
Track and resolve
incidents,
problems, and
inquiries quickly.
Facilitate CRM.
Operations
Review
Release
Approved
Release
Review
SLA
Review

Microsoft Exchange 2000 Specifications

General

Brand	Microsoft
Model	Exchange 2000
Category	Software
Language	English