Midea M6 User Manual

25
Troubleshooting SolutionProblem/Cause
Problem:
App displays
disconnection.
Cause:
Disconnection
between the mobile
phone and the
appliance.
Check if the mobile phone is
accessed to network.
The mobile phone shall be
accessed to network once
again.
Check if the router works
normally.
Re-start the router.
Unable to scan
the QR code
Try another mobile phone to
scan;
Add appliance by product
category.
The cleaner is required to be
powered.
Power on the cleaner once
again.
The wireless network
configurations of the
equipment are cleared.
Add new appliances into App.
The wireless network
password or network is
changed.
After system start-up, long
press network pairing button
and release it after a tick sound
is heard; clear all wireless
network configurations of the
cleaner and add household
electrical appliances once
again for operation.
Problem:
Slow App operation.
Cause:
Network connection
is not so smooth.
Network busy. Re-start the router and
reduce the number of access
users.
Poor wireless network signal
reception of the mobile
phone.
Check the settings of the
mobile phone itself.
The network bandwidth is not
so adequate.
Broaden network bandwidth.
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Try another mobile phone for
confirmation.
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26
Possible reason SolutionProblem
The appliance has
missed sweeps,
there is no plan for
cleaning, and the
map in the app
shows irregularly.
The ground is slippery. If the floor is waxed, dry it
before use.
Wires, shoes and other
objects placed on the ground,
aecting the normal opera-
tion of the appliance.
Minimize ground items as
much as possible.
Appliance does not
work.
Cleaning is interrupted
halfway.
Do not move or block the
appliance during work.
The power switch is not
turned on.
Turn on the power switch.
Low battery. Charge the appliance.
Wheels are dropped and the
three groups of drop sensors
are in a falling state.
Place the appliance close to
the ground.
If necessary, contact
post-sales service center.
There is an obstacle ahead. Clear the front obstacles.
Bumper rail is clamped. Tap the bumper rail to check
for if there is foreign matter
stuck.
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Appliance retreats.

Midea M6 Specifications

General

Brand	Midea
Model	M6
Category	Vacuum Cleaner
Language	English