Pull the middle part of the brush roll to separate it.
separated Clean the
The appliance
cannot be charged
The appliance does not
have enough power.
The appliance's base
outlet is being blocked.
Contact customer service
center.
Minimize the items placed on
ground.
Contact customer service center.
Clear up the cleaning area.
The appliance will automatically
start the escape mode. If the
problem still cannot be solved,
please contact customer service
center.
Clean the windings on the side
brush and restart it. If the
problem still cannot be solved,
please contact customer service
center.
The appliance gets
stuck
Incomplete
cleaning but
back for recharge
If the side brushes are curled, you could remove it from the robot and place in warm
water for 30s, then let it dry thoroughly. You should also remove the dust, debris and
hair from the side brush regularly by using the brush cleaner. Brush roll could also be
removed and cleaned. However, when installing it back to the robot, please make sure
that the side with rubber flap should be placed on the closest side to the dustbin.
Every time when you empty the dust cap, please clean the filter as well.
threads or hair that wrapped around the brush roll by scissors
roll by scissors or the brush cleaner.