Operation
Requirements
Installation
Instructions
Washer CareWasher Use
Troubleshooting
Washer
Safety
22
Problem Possible Cause What To Do
Clothes too
wet (cont.)
Household drain may be
clogged
Drain hose siphoning;
drain hose pushed too far
down the drain
• Check household
plumbing. You may need
to call a plumber.
• Ensure there is an air gap
between hose and drain.
Incomplete
cycle or timer
not advancing
Automatic load
redistribution
• Timer adds 3 minutes to
cycle for each rebalance.
11 or 15 rebalances maybe
done. This is normal
operation. Do nothing;
the machine will finish the
wash cycle.
Pump clogged
• See page 18 on how to
clean the Pump Filter.
Drain hose is kinked or
improperly connected
• Straight drain hose and
make sure washer is not
sitting on it.
Household drain may be
clogged
• Check household
plumbing. You may need
to call a plumber.
Drain hose siphoning;
drain hose pushed too far
down the drain
• Ensure there is an air gap
between hose and drain.
Loud or
unusual noise;
vibration or
shaking
Cabinet moving
All rubber leveling legs
are not firmly touching the
floor
Unbalanced load
Pump clogged
• Washer is designed to
move 1/4” to reduce
forces transmitted to the
floor. This movement is
normal.
• Push and pull on the back
right and then back left
of your washer to check if
it is level. If the washer is
uneven, adjust the rubber
leveling legs so they are
all firmly touching the
floor and locked in place.
Your installer should
correct this problem.
• Open door and manually
redistribute load. To
check machine, run rinse
and spin with no load. If
normal, unbalance was
caused by load.
• See page 26 on how to
clean the Pump Filter.