SOLUTION
CAUSE
PROBLEM
The humidifier does not
work
Mist has a bad odor
Humidifier is emitting a
white dust/residue.
There is abnormal
noise
The water tank shows
water shortage, but is
filled with water; the
humidifier does not
work for a long time.
The power plug is not plugged well
There is no water in the water tank
The water tank is not in place
The water, tank, or base is not
clean.
Use of tap water with a high
mineral content, aka “hard water.”
The appliance is not in place, tilted or
unstable
Excessive tilting of the appliance at
an angle causes the water level in
the water tank to be judged as low
water level, so
the appliance
automatically starts protection mode
and stops.
The power plus is plugged well
The water is added to the tank
The water tank is fastened in
place
The clean water is refilled, or
the water tank and water tray
are cleaned
Clean tank and base and use only
demineralized or distilled water.
The appliance is placed on a
solid surface or a flat place
The appliance is put on a flat
and firm place, and kept steady
SERVICE GUIDE
NOTICE
• If the humidifier does not work properly after the following suggestions,
please contact the customer service center or local service station.
Page 10
To Next Page
Loading...
Need help?
General
