Fault handling
Phenomenon
The device does
not work after
starting up.
Power plug is not plugged in socket. Insert the power plug.
Please contact customer service
center.
Please contact customer service
center.
Add water into the water tank.
Please contact customer service
center.
Please contact customer service
center.
Please contact customer service
center.
Please contact customer service
center.
Please contact customer service
center.
Please contact customer service
center.
Residential circuit failure or fuse blows.
Circuit failure of product.
No or little water in water tank.
Inner water inlet pipe bends or
disconnects.
Heating plate is damaged.
Indicator light is on, but no steam.
Heating plate is damaged.
Too much scale deposit in heating
plate.
Sealing element is damaged.
No steam
sprays after
the device is
turned on.
Water drops
from ironing
head
Steam goes out
from other parts
besides ironing
head.
Possible reasons Troubleshooting Method
Reminder
Please confirm the following contents before the
entrusted maintenance
• Determination and examination of common abnormalities: If the abnormality
cannot be solved in a simple way, please contact customer service center.
• Do not disassemble and repair the device by yourself, or you may be in danger or
the steamer may be damaged.
11
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