Problem solving guide
61
Problem Cause and remedy
Too much ground coffee There is too much ground coffee in the coffee chute.
The brew unit cannot compact ground coffee if more
than two level spoonfuls of ground coffee are added
to the coffee chute. The ground coffee will be emptied
into the waste container and the fault message will
appear in the display.
Switch the machine off with the On/Off sensor.
Remove and clean the brew unit by hand (see
"Cleaning and care - Degreasing the brew unit and
cleaning the interior").
Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Place a maximum of 12g of coffee in the ground
coffee chute.
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