. . . the espresso is dispensed too slowly.
The coffee is ground too fine.
Set the grinder on a coarser setting.
. . . the espresso is not hot enough.
Have the cups and system been pre-warmed?
The smaller the cup, the more important it is to
pre-warm it.
Check the temperature setting of each drink op-
tion.
Check the brew unit. Clean it if blocked.
. . . the descaling process was started by mistake.
Turn the steam control selector back to the
o
posi-
tion to turn off the water.
Press ENTER five times to cancel the program.
If there is any descaling agent in the water con-
tainer, run a full descaling program to ensure that no
residue remains in the system and brew unit.
. . . the foam produced is not as it should be.
Check that the grinder setting is not too coarse or
too fine.
The coffee is stale.
The coffee blend is unsuitable.
The dispensers are set too high.
Check the temperature setting of each drink op-
tion.
If the temperature is too high, there will be dark pat-
ches in the foam.
. . . the warm up time is getting longer, the
amount of water dispensed is incorrect and the
machine is not performing properly.
The machine needs descaling.
Problem solving
60
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