Problem solving guide
77
Issue Cause and remedy
Drink dispensing is
prematurely aborted
even though there is a
container under the
central spout.
This is not a fault.
If the container has a very wide opening that
prevents the cup rim sensor from making contact
with the edge of the container (e.g. in the case of a
very large cup), the drink will be cancelled. Use a
different container or position the existing one so
that the sensor can detect the rim.
The coffee machine
does not switch itself
on even though the
Switch on at timer setting
has been activated.
The system lock has been activated.
Deactivate the system lock.
The current day of the week has not been selected.
Check the timer settings and change these if
necessary.
The coffee machine was not used after being
switched on automatically three times in succession
(holiday mode).
Switch the machine on and dispense a drink.
Steam is dispensed
instead of water while
preparing hot water or
making tea.
It is likely that the wrong altitude has been set.
Change the altitude settings (Settings Altitude).
If necessary, you can also change the temperature
settings for the drinks (Parameters).
The display is hard to
see or not able to be
read.
The display brightness has been set too low.
Change this setting (see “Settings”).
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The demo mode for demonstrating the coffee
machine in the showroom has been activated.
Deactivate demo mode (see “Settings”).
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