Problem Possible cause and solution
The unit suddenly
stopped
preparing a
beverage.
If the water tank is emptied during beverage preparation, the
display will show the message "Continue preparation? yes /
no" after the water tank has been refilled and inserted. If you
do not confirm this message with "yes" within 5 minutes, the
machine will stop preparing the beverage.
The plumbed water intake is faulty.
^
Check for kinks in the water intake hose and open the
water supply all the way.
The water tank ran empty during beverage preparation but
"plumbed water supply - on" is selected and the coffee
machine is not connected to a plumbed water supply.
^ Check the plumbed water supply settings (see "Settings –
Plumbed water supply").
"Please wait" or
"Preheating"
appears
permanently. No
beverages can be
prepared.
It is possible that "Plumbed water connection - on" is
selected and the coffee machine is not connected to a
plumbed water supply.
^ Fill the water tank.
^ Then check the plumbed water supply settings (see
"Settings – Plumbed water connection").
Frequently asked questions
66
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