Frequently Asked Questions
84
Problem Possible cause and solution
The descaling program
was sta
rted uninten‐
tionally.
The descaling program cannot be stopped once the
OK b
utton has been tapped.
Descaling must be continued through to completion.
Thi
s is a safety precaution to make sure the machine
is descaled correctly. This is important for the longev‐
ity and functional efficiency of your coffee system.
Descale
the coffee system (see "Descaling").
Loud noises are heard
during the descaling
pr
ogram.
This is not a fault.
These noises occur when water is flushed through
the machine at a high pressure.
The display lights up
but the coffee system
does not heat up and
no drinks are made.
The Demo mode of the coffee system has been acti‐
vated.
D
eactivate the Demo mode (see "Settings - Demo
mode").
The drinking vessel be‐
in
g used is repeatedly
not recognized by the
automatic dispenser
adjustment.
The main dispenser
lowers until it touches
the top of the cup or
glass and cup protec‐
tion switch-off is acti‐
vated.
The cup or glass is not suited for the sensing mecha‐
nism.
Use cups or glasses that are suitable for automat‐
ic dispenser adjustment.
There is a fault with the automatic dispenser adjust‐
ment.
T
urn the machine off with the On / Off button.
Wait for 2 minutes before turning it back on again.
Use anoth
er drinking vessel and prepare a drink.
If
cup protection switch-off is activated again or
the main dispenser lowers until it touches the top
of the cup or glass again, please contact Miele.
Cup protection switch-
off does not work. The
main dispenser lowers
un
til it touches the top
of the vessel and the
cleaning container or
another vessel gets
caught between the
main dispenser and the
drip tray.
If the cleaning container is sitting too close to the
panel behind the main dispenser, or even touches it,
the rim of the container will not be properly recog‐
nized by the automatic dispenser adjustment.
Move the clea
ning container forwards a little.
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