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Miele WWG 360 - User Manual

Miele WWG 360
96 pages
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Operating instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en-AU, NZ M.-Nr. 11 409 920

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Miele WWG 360 and is the answer not in the manual?

Summary

Caring for the environment

Disposal of the packing material

Information on environmentally friendly disposal and recycling of packaging materials.

Disposing of your old appliance

Guidance on the responsible disposal of old electrical and electronic appliances.

Warning and Safety instructions

Correct application

Details the intended domestic use and limitations of the washing machine.

Safety with children

Guidelines for safe use of the appliance by children, including supervision requirements.

Technical safety

Precautions related to electrical connection, installation, and machine condition.

Operating the washing machine

Control panel

Overview of the washing machine's control panel and its individual sensor controls.

Display

Explanation of information shown on the display: temperature, spin speed, time, and selections.

Setting numerical values

Instructions on how to adjust numerical values using the sensor controls.

Before using for the first time

Removing the protective foil and stickers

Instructions for removing protective materials from the appliance before initial use.

Miele@home setup

Guide to connecting the washing machine to your Wi-Fi network and the Miele@mobile App.

Setting the language

Step-by-step process for setting the display language on the washing machine.

Removing the transit bars

Crucial steps to remove transit bars before operation to prevent damage to the machine.

Starting the calibration programme

Guide to running the initial calibration programme for optimal performance.

Washing environmentally and economically

Energy and water consumption

Tips for efficient energy and water usage during washing cycles.

Detergent consumption

Guidance on correct detergent dosage for efficiency and environmental care.

Preparing the laundry

Laundry Sorting Guide

Instructions on how to sort laundry by colour and care label for optimal washing.

Pre-treating stains

Advice on how to pre-treat stains and soiled areas for better cleaning results.

Selecting a programme

Programme Selector Guide

How to choose programmes directly using the machine's main programme selector.

Display Programme Selection

How to access and select additional programmes using the display.

Loading the washing machine

Drum Loading Instructions

Instructions on how to properly load laundry into the drum for best wash results.

Selecting programme settings

PowerWash Display Options

Explanation of the PowerWash display and its associated programme sequence options.

Temperature and Spin Speed Adjustment

How to alter the preset temperature and spin speed for selected programmes.

Selecting Programme Extras

Guide to choosing and activating additional wash programme options (Extras).

Delay Start Function

How to set a delayed start time for programmes, up to 24 hours in advance.

SmartStart Function

Using SmartStart to automatically start the machine based on energy tariffs.

Adding detergent

Detergent Dispenser Usage

How to use the detergent dispenser drawer for adding detergents and fabric softener.

CapDosing Capsule System

Instructions for using Miele detergent capsules for specific wash needs.

Starting the programme

Initiating a Wash Programme

Step-by-step guide to starting a selected wash programme.

Adding Laundry Mid-Cycle

How to add or remove laundry during a programme sequence if permitted.

At the end of the programme

Unloading Laundry and Opening Door

Steps to unlock the door and safely remove the washed laundry from the drum.

Spinning

Spin Speed Options

Information on spin speeds for different programmes and how to select them.

Omitting Final Spin (Rinse Hold)

How to skip the final spin cycle to prevent creasing of laundry.

Programme End Without Spin

Instructions for ending a programme with no spin or a reduced spin cycle.

Programme chart

Programme Selector Programmes

Details of programmes selectable via the main programme selector dial.

Delicates, Woollens, Silks, Shirts Programmes

Specific programme settings and load capacities for delicate fabrics.

QuickPowerWash, Dark Garments, ECO, Proofing Programmes

Details for quick wash, darks, eco, and proofing programmes.

Outerwear, Express 20, Sportswear, Automatic Plus Programmes

Details for programmes for outerwear, express wash, sportswear, and automatic cycles.

Separate Rinse;Starch and Drain;Spin Programmes

Information on special rinse/starch and drain/spin programmes.

Clean Machine Maintenance Programme

How to run the machine's self-cleaning programme for hygiene.

Garment care label symbols

Garment Care Label Symbol Guide

Explanation of washing, drying, ironing, and cleaning symbols found on garment labels.

Extras

Selecting Programme Extras

How to select and deselect additional wash programme options using the control panel.

SingleWash, Pre-ironing, and Water+ Extras

Details on SingleWash, Pre-ironing, and Water+ extras for specific wash needs.

Additional Programme Extras (Pre-wash, Soak, etc.)

Information on Pre-wash, Soak, Intensive, Extra quiet, Extra gentle, and AllergoWash extras.

Extras Programme Compatibility Chart

Table showing which wash programmes support specific 'Extras'.

Programme sequence

Programme Sequence Breakdown

Detailed breakdown of water level, wash rhythm, rinses, and spin for each programme.

Miele PowerWash Technology

Explanation of the Miele PowerWash technology and its activation/deactivation conditions.

Changing the programme sequence

Cancelling a Wash Programme

How to cancel a running wash programme at any time.

Interrupting a Wash Programme

How to temporarily pause a wash programme and resume it later.

Detergent

Selecting the Right Detergent

Guidance on selecting suitable detergents for the washing machine based on needs.

Using Fabric Softeners and Starch

Information on using fabric softeners and starch for laundry care.

Separate Softener;Starch Use

Specific instructions for using fabric softener or starch separately.

Dyeing and Colour Remover Precautions

Precautions regarding colour run removers and fabric dyes to prevent machine damage.

Miele Detergent Programme Guide

Table showing Miele detergent suitability for different wash programmes.

Detergent Type Recommendations

Recommendations for universal, colour, delicates, and special detergents.

Cleaning and care

Cleaning Exterior Surfaces

How to clean the external casing and fascia panel of the washing machine safely.

Detergent Dispenser Cleaning

Instructions for cleaning the detergent dispenser drawer to prevent build-up.

Siphon and Compartment Channel Cleaning

Steps to clean the siphon and compartment channel in the dispenser drawer.

Detergent Drawer Housing Cleaning

How to clean the housing of the detergent dispenser drawer.

Drum Hygiene and Clean Machine Programme

How to maintain drum hygiene using the Clean Machine programme.

Water Inlet Filter Cleaning

Guide to cleaning the water inlet filters to ensure proper water supply.

Problem solving guide

Troubleshooting: Programme Wont Start

Troubleshooting steps when the washing machine fails to start.

Troubleshooting: Post-Cancellation Faults

Solutions for error messages appearing after a programme is cancelled.

Troubleshooting: End-of-Programme Faults

Troubleshooting steps for messages displayed after a programme finishes.

Troubleshooting: Filter;Jet Errors

Solutions for 'Check filter + jet' error messages.

Troubleshooting: Common Machine Issues

Solutions for common issues like smells, shaking, or improper spinning.

Troubleshooting: Dispenser Issues

Troubleshooting for detergent residue and fabric softener dispensing problems.

Troubleshooting: Poor Wash Quality

Advice for resolving issues with wash quality, like residue or poor cleaning.

Troubleshooting: Door Will Not Open

Troubleshooting steps when the washing machine door cannot be opened.

Troubleshooting: Blocked Drain;Power Cut

Procedure to open the door in case of a blocked drain or power failure.

Service

Contacting Miele Service

Information on how to contact Miele for service and support, including model/serial numbers.

Appliance Warranty Information

Details regarding the manufacturer's warranty for the appliance.

Installation

Front View Components

Diagram showing the front view of the washing machine with numbered components.

Rear View Components

Diagram showing the rear view of the washing machine with numbered components.

Choosing an Installation Surface

Recommendations for the ideal floor surface for installing the washing machine.

Removing Transit Bars

Crucial steps to remove transit bars before operation to prevent damage.

Refitting Transit Bars

Instructions for refitting transit bars, e.g., for moving the machine.

Levelling the Washing Machine

Guide to ensuring the washing machine is level for safe and proper operation.

Installing Under a Worktop

Advice on installing the machine under a kitchen worktop.

Washer and Dryer Stacking

Information on stacking a Miele tumble dryer on top of the washing machine.

Miele Water Protection System Details

Explanation of the appliance's integrated water protection features.

Connecting to the Water Supply

Instructions for connecting the washing machine to the water mains safely.

Drain Hose Connection and Drainage

Guidelines for connecting the drain hose and ensuring proper drainage.

Electrical Connection Safety

Detailed instructions for safely connecting the washing machine to the electrical supply.

Technical data

Technical Specifications

Key technical specifications such as height, width, depth, weight, and power ratings.

Consumption data

Programme Energy and Water Consumption

Table showing energy, water, and duration for various programmes.

Settings

Navigating Machine Settings

How to navigate and select machine settings via the display.

Modifying Machine Settings

Instructions on how to change individual machine settings.

Language Selection

How to change the display language on the washing machine.

Audio Settings (Buzzer;Keypad)

Customising buzzer volume and keypad tone confirmation.

Code Lock and Security

Setting and using the child lock or code function to prevent unauthorised use.

Display and Sensor Brightness

Adjusting the brightness of the display, sensors, and dimmed sensors.

Programme Memory Function

How the machine saves and recalls last used settings for programmes.

Long Pre-Wash for Cotton

Option to extend the standard pre-wash time for the Cotton programme.

Soak Duration Adjustment

Setting the duration for the Soak programme option.

Gentle Action Feature

Using the Gentle Action feature for washing lightly soiled items more gently.

Water Plus and Rinse Level Options

Options for increasing water levels and rinses in wash programmes.

Suds Cooling Function

Function to cool suds to protect drainage pipes from hot suds.

Low Water Pressure Setting

Function to prevent programme cancellation due to low water pressure.

Anti-Crease Function

Function to reduce creasing by tumbling the drum after the programme ends.

Miele@home Wi-Fi Configuration

Managing Wi-Fi connection status, network name, and IP address.

Remote Control Operation

Enabling remote operation of the washing machine via the Miele@mobile App.

SmartGrid Energy Saving

Using the SmartGrid function to automatically start the machine during off-peak energy times.

Software RemoteUpdate

Managing software updates for the washing machine via the Miele@mobile App.

Detergents and care products

Miele Detergent Range Overview

Overview of Miele detergents like UltraWhite, UltraColor, Sensitive Skin, and UltraDark.

WoolCare Detergent for Delicates

Details of WoolCare detergent for wool, silks, and delicates.

Specialist Detergent Caps

Information on Miele specialist detergent capsules like Caps Sport, DownCare, WoolCare.

Fabric Care Products

Information on fabric care products, such as Caps Fabric Softener.

Machine Care and Cleaning Products

Miele products for machine cleaning and descaling, like IntenseClean.

Summary

Caring for the environment

Disposal of the packing material

Information on environmentally friendly disposal and recycling of packaging materials.

Disposing of your old appliance

Guidance on the responsible disposal of old electrical and electronic appliances.

Warning and Safety instructions

Correct application

Details the intended domestic use and limitations of the washing machine.

Safety with children

Guidelines for safe use of the appliance by children, including supervision requirements.

Technical safety

Precautions related to electrical connection, installation, and machine condition.

Operating the washing machine

Control panel

Overview of the washing machine's control panel and its individual sensor controls.

Display

Explanation of information shown on the display: temperature, spin speed, time, and selections.

Setting numerical values

Instructions on how to adjust numerical values using the sensor controls.

Before using for the first time

Removing the protective foil and stickers

Instructions for removing protective materials from the appliance before initial use.

Miele@home setup

Guide to connecting the washing machine to your Wi-Fi network and the Miele@mobile App.

Setting the language

Step-by-step process for setting the display language on the washing machine.

Removing the transit bars

Crucial steps to remove transit bars before operation to prevent damage to the machine.

Starting the calibration programme

Guide to running the initial calibration programme for optimal performance.

Washing environmentally and economically

Energy and water consumption

Tips for efficient energy and water usage during washing cycles.

Detergent consumption

Guidance on correct detergent dosage for efficiency and environmental care.

Preparing the laundry

Laundry Sorting Guide

Instructions on how to sort laundry by colour and care label for optimal washing.

Pre-treating stains

Advice on how to pre-treat stains and soiled areas for better cleaning results.

Selecting a programme

Programme Selector Guide

How to choose programmes directly using the machine's main programme selector.

Display Programme Selection

How to access and select additional programmes using the display.

Loading the washing machine

Drum Loading Instructions

Instructions on how to properly load laundry into the drum for best wash results.

Selecting programme settings

PowerWash Display Options

Explanation of the PowerWash display and its associated programme sequence options.

Temperature and Spin Speed Adjustment

How to alter the preset temperature and spin speed for selected programmes.

Selecting Programme Extras

Guide to choosing and activating additional wash programme options (Extras).

Delay Start Function

How to set a delayed start time for programmes, up to 24 hours in advance.

SmartStart Function

Using SmartStart to automatically start the machine based on energy tariffs.

Adding detergent

Detergent Dispenser Usage

How to use the detergent dispenser drawer for adding detergents and fabric softener.

CapDosing Capsule System

Instructions for using Miele detergent capsules for specific wash needs.

Starting the programme

Initiating a Wash Programme

Step-by-step guide to starting a selected wash programme.

Adding Laundry Mid-Cycle

How to add or remove laundry during a programme sequence if permitted.

At the end of the programme

Unloading Laundry and Opening Door

Steps to unlock the door and safely remove the washed laundry from the drum.

Spinning

Spin Speed Options

Information on spin speeds for different programmes and how to select them.

Omitting Final Spin (Rinse Hold)

How to skip the final spin cycle to prevent creasing of laundry.

Programme End Without Spin

Instructions for ending a programme with no spin or a reduced spin cycle.

Programme chart

Programme Selector Programmes

Details of programmes selectable via the main programme selector dial.

Delicates, Woollens, Silks, Shirts Programmes

Specific programme settings and load capacities for delicate fabrics.

QuickPowerWash, Dark Garments, ECO, Proofing Programmes

Details for quick wash, darks, eco, and proofing programmes.

Outerwear, Express 20, Sportswear, Automatic Plus Programmes

Details for programmes for outerwear, express wash, sportswear, and automatic cycles.

Separate Rinse;Starch and Drain;Spin Programmes

Information on special rinse/starch and drain/spin programmes.

Clean Machine Maintenance Programme

How to run the machine's self-cleaning programme for hygiene.

Garment care label symbols

Garment Care Label Symbol Guide

Explanation of washing, drying, ironing, and cleaning symbols found on garment labels.

Extras

Selecting Programme Extras

How to select and deselect additional wash programme options using the control panel.

SingleWash, Pre-ironing, and Water+ Extras

Details on SingleWash, Pre-ironing, and Water+ extras for specific wash needs.

Additional Programme Extras (Pre-wash, Soak, etc.)

Information on Pre-wash, Soak, Intensive, Extra quiet, Extra gentle, and AllergoWash extras.

Extras Programme Compatibility Chart

Table showing which wash programmes support specific 'Extras'.

Programme sequence

Programme Sequence Breakdown

Detailed breakdown of water level, wash rhythm, rinses, and spin for each programme.

Miele PowerWash Technology

Explanation of the Miele PowerWash technology and its activation/deactivation conditions.

Changing the programme sequence

Cancelling a Wash Programme

How to cancel a running wash programme at any time.

Interrupting a Wash Programme

How to temporarily pause a wash programme and resume it later.

Detergent

Selecting the Right Detergent

Guidance on selecting suitable detergents for the washing machine based on needs.

Using Fabric Softeners and Starch

Information on using fabric softeners and starch for laundry care.

Separate Softener;Starch Use

Specific instructions for using fabric softener or starch separately.

Dyeing and Colour Remover Precautions

Precautions regarding colour run removers and fabric dyes to prevent machine damage.

Miele Detergent Programme Guide

Table showing Miele detergent suitability for different wash programmes.

Detergent Type Recommendations

Recommendations for universal, colour, delicates, and special detergents.

Cleaning and care

Cleaning Exterior Surfaces

How to clean the external casing and fascia panel of the washing machine safely.

Detergent Dispenser Cleaning

Instructions for cleaning the detergent dispenser drawer to prevent build-up.

Siphon and Compartment Channel Cleaning

Steps to clean the siphon and compartment channel in the dispenser drawer.

Detergent Drawer Housing Cleaning

How to clean the housing of the detergent dispenser drawer.

Drum Hygiene and Clean Machine Programme

How to maintain drum hygiene using the Clean Machine programme.

Water Inlet Filter Cleaning

Guide to cleaning the water inlet filters to ensure proper water supply.

Problem solving guide

Troubleshooting: Programme Wont Start

Troubleshooting steps when the washing machine fails to start.

Troubleshooting: Post-Cancellation Faults

Solutions for error messages appearing after a programme is cancelled.

Troubleshooting: End-of-Programme Faults

Troubleshooting steps for messages displayed after a programme finishes.

Troubleshooting: Filter;Jet Errors

Solutions for 'Check filter + jet' error messages.

Troubleshooting: Common Machine Issues

Solutions for common issues like smells, shaking, or improper spinning.

Troubleshooting: Dispenser Issues

Troubleshooting for detergent residue and fabric softener dispensing problems.

Troubleshooting: Poor Wash Quality

Advice for resolving issues with wash quality, like residue or poor cleaning.

Troubleshooting: Door Will Not Open

Troubleshooting steps when the washing machine door cannot be opened.

Troubleshooting: Blocked Drain;Power Cut

Procedure to open the door in case of a blocked drain or power failure.

Service

Contacting Miele Service

Information on how to contact Miele for service and support, including model/serial numbers.

Appliance Warranty Information

Details regarding the manufacturer's warranty for the appliance.

Installation

Front View Components

Diagram showing the front view of the washing machine with numbered components.

Rear View Components

Diagram showing the rear view of the washing machine with numbered components.

Choosing an Installation Surface

Recommendations for the ideal floor surface for installing the washing machine.

Removing Transit Bars

Crucial steps to remove transit bars before operation to prevent damage.

Refitting Transit Bars

Instructions for refitting transit bars, e.g., for moving the machine.

Levelling the Washing Machine

Guide to ensuring the washing machine is level for safe and proper operation.

Installing Under a Worktop

Advice on installing the machine under a kitchen worktop.

Washer and Dryer Stacking

Information on stacking a Miele tumble dryer on top of the washing machine.

Miele Water Protection System Details

Explanation of the appliance's integrated water protection features.

Connecting to the Water Supply

Instructions for connecting the washing machine to the water mains safely.

Drain Hose Connection and Drainage

Guidelines for connecting the drain hose and ensuring proper drainage.

Electrical Connection Safety

Detailed instructions for safely connecting the washing machine to the electrical supply.

Technical data

Technical Specifications

Key technical specifications such as height, width, depth, weight, and power ratings.

Consumption data

Programme Energy and Water Consumption

Table showing energy, water, and duration for various programmes.

Settings

Navigating Machine Settings

How to navigate and select machine settings via the display.

Modifying Machine Settings

Instructions on how to change individual machine settings.

Language Selection

How to change the display language on the washing machine.

Audio Settings (Buzzer;Keypad)

Customising buzzer volume and keypad tone confirmation.

Code Lock and Security

Setting and using the child lock or code function to prevent unauthorised use.

Display and Sensor Brightness

Adjusting the brightness of the display, sensors, and dimmed sensors.

Programme Memory Function

How the machine saves and recalls last used settings for programmes.

Long Pre-Wash for Cotton

Option to extend the standard pre-wash time for the Cotton programme.

Soak Duration Adjustment

Setting the duration for the Soak programme option.

Gentle Action Feature

Using the Gentle Action feature for washing lightly soiled items more gently.

Water Plus and Rinse Level Options

Options for increasing water levels and rinses in wash programmes.

Suds Cooling Function

Function to cool suds to protect drainage pipes from hot suds.

Low Water Pressure Setting

Function to prevent programme cancellation due to low water pressure.

Anti-Crease Function

Function to reduce creasing by tumbling the drum after the programme ends.

Miele@home Wi-Fi Configuration

Managing Wi-Fi connection status, network name, and IP address.

Remote Control Operation

Enabling remote operation of the washing machine via the Miele@mobile App.

SmartGrid Energy Saving

Using the SmartGrid function to automatically start the machine during off-peak energy times.

Software RemoteUpdate

Managing software updates for the washing machine via the Miele@mobile App.

Detergents and care products

Miele Detergent Range Overview

Overview of Miele detergents like UltraWhite, UltraColor, Sensitive Skin, and UltraDark.

WoolCare Detergent for Delicates

Details of WoolCare detergent for wool, silks, and delicates.

Specialist Detergent Caps

Information on Miele specialist detergent capsules like Caps Sport, DownCare, WoolCare.

Fabric Care Products

Information on fabric care products, such as Caps Fabric Softener.

Machine Care and Cleaning Products

Miele products for machine cleaning and descaling, like IntenseClean.

Miele WWG 360 Specifications

General IconGeneral
Load capacity9 kg
Energy efficiency classA
Spin speed1400 RPM
Noise level (washing)48 dB
Noise level (spinning)72 dB
Water consumption per cycle48 L
Dimensions (H x W x D)850 x 596 x 643 mm
Appliance placementFreestanding
Product colourWhite
Built-in displayYes
Door hingeLeft
Drum materialStainless steel
Drum volume64 L
Spin-drying classB
Washing classA
Delayed start timerYes
Delay start (max)24 h
Remaining time indicationYes
Loading typeFront load
Control typeRotary

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