What to do if controlled loads are not operating when generator is supplying power to my MILBANK SYNAPSWITCH MATSCO10011 Switch?
If controlled loads aren't working when the generator powers your MILBANK Switch, it might be because air conditioners are disabled for 5 minutes after power transfer, so wait 5 minutes. Alternatively, there may be too much load on the generator, so decrease the load.
Why is my MILBANK Switch SynapSwitch™ not transferring power to the generator?
If your MILBANK Switch isn't transferring power to the generator, the generator breaker might be open. In this case, reset the generator circuit breaker. It could also be that the generator voltage is not acceptable.
What to do if my MILBANK SYNAPSWITCH MATSCO10011 SynapSwitch™ does not transfer power to utility?
If the MILBANK Switch isn't transferring power to the utility, the utility breaker may be open; try resetting it. Also, the utility voltage might not be acceptable, in which case you should wait for it to return to normal.
Why is the generator still running after utility power is restored with my MILBANK SYNAPSWITCH MATSCO10011 Switch?
If the generator continues to run after utility power is restored to your MILBANK Switch, it may be because the minimum engine run time hasn't elapsed. Wait 5 minutes for the SynapSwitch™ to retransfer to utility power.
Why is generator still running after switch transfers to utility power on my MILBANK Switch?
If the generator is still running after the switch transfers to utility power in your MILBANK Switch, the generator might be operating in an engine cool-down period. The engine should stop after a few minutes.
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