Mintech Y15 - Troubleshooting Guide

12
Troubleshooting Guide
Fault
May caused reasons
Failure on power on
1. The battery pack may be exhausted, please charge it in time.
2. If the battery pack is damaged, please contact the agent or manufacturer.
Network registration failed. Network
not found
1. Check whether the SIM is inserted
2. Check the signal and confirm that the machine is in the service area
3. Please check if SIM is in arrears
4. Please check whether the app account is valid
Unable to use PTT call
1. Check whether to enter the intercom channel and connect.
2. Check whether it is in the voice possession state.
3. View the local connection network.