INTRODUCTION
2
INTRODUCTION
Mitsubishi Motors North America, Inc. (MMNA) wants to
thank you for purchasing one of our quality products. We
are committed to assuring your satisfaction with your new
2008 Mitsubishi passenger car or sport utility vehicle.
MMNA also wants you to be completely satisfied and
invites you to visit a Mitsubishi Dealership for all your ser-
vice needs, both during and after the warranty period.
CUSTOMER SATISFACTION
IF YOU HAVE ANY QUESTIONS
MMNA and its Authorized Mitsubishi Motors Dealers are vitally
interested in your satisfaction with our products and service.
In the event a warranty or any other matter is not handled
to your satisfaction, please discuss the matter with your
Mitsubishi Motors Dealership Management.
MMNA is also available to assist you with all your automotive
needs. If you have questions or concerns your dealership can-
not answer, please call MMNA’s Customer Relations Depart-
ment toll-free number 1-888-648-7820.
If a problem persists, we encourage you to use Mitsubishi’s infor-
mal third party
Dispute Resolution Process
described in the
brochure that can be found in your glove box of your new vehicle.
An application describing your concern should be submitted to:
National Center for Dispute Settlement
Dispute Resolution Process
P. O. Box 485
Mt. Clemens, MI 48046
1-866-WE-RESOLVE
(1-866-937-3765)
IMPORTANT:
You must use the National Center for Dispute Settlement
(NCDS) prior to seeking remedies through a court action pursu-
ant to the Magnuson-Moss Warranty Act (“the Act”). However, if
you choose to seek remedies that are not created by the Act,
you are not required to use NCDS, although that option is still
available to you. You must also use NCDS if you are seeking
remedies under the “Lemon Laws” of your state if your state
statute requires you to do so. Please consult the Customer Sat-
isfaction section of this manual and the Dispute Resolution Pro-
cess brochure for more information about the NCDS program.
WARRANTY START DATE
This warranty starts on the date of original retail delivery or
original use, whichever occurs first. All references to mile-
age limitations are for actual odometer miles.
OBTAINING WARRANTY SERVICE
To obtain warranty service, you must return your Vehicle to
any Authorized Mitsubishi Motors Dealer or Authorized
Service Center where such service will be performed with-
out charge for parts and/or labor.
OBTAINING WARRANTY SERVICE IN U.S. TERRITO-
RIES AND POSSESSIONS
When a Vehicle purchased in the United States is registered
in U.S. territories and possessions, the Mitsubishi warranty
in that territory and possession will apply. In the event you
are temporarily traveling in U.S. territories and possessions
(e.g. vacation), the warranty issued with this Vehicle will
apply and warranty service will be provided by an Authorized
Mitsubishi Motors Dealer in U.S. territories and possessions.
01_MMNA_warranty.fm Page 2 Monday, August 27, 2007 7:05 PM
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