To Next PageTo Next PageWhat to do if Mitsubishi G-50A Software displays 'The term of validity of the installed version went out.!!'?
If Mitsubishi Software displays the message 'The term of validity of the installed version went out.!!' and the maintenance tool does not start, it means the installed version's validity period has expired. You should upgrade the software periodically.
What to do if the message 'Can’t Connect to G50' is displayed when starting Mitsubishi G-50A online?
If you see the message 'Can’t Connect to G50' when starting Mitsubishi Software online, the IP address of the G-50A or your PC might be incorrect, or the LAN cable might not be properly connected. Ensure you input the correct IP address and securely connect the LAN cable between the G-50A, HUB, and PC.
What to do if Mitsubishi Software displays the message 'Timeout Can’t connect to Mailserver.'?
If Mitsubishi Software displays the message 'Timeout Can’t connect to Mailserver', it indicates that the IP address setting of the POP server or your PC is incorrect. Correct the IP address in the Mail Server Setting and ensure your PC's IP address is also correctly set.
What to do if Mitsubishi G-50A Software displays the message 'Can’t Connect to mail sever!'?
If you're seeing a 'Can’t Connect to mail sever!' message in Mitsubishi Software, the LAN cable might not be correctly connected, or the IP address setting of the POP server is incorrect. Make sure the LAN cable is securely connected and verify the POP server's IP address in the Mail Server Setting.
Why does Mitsubishi G-50A display the message 'G50 can't Connect to SMTP Server ! or G-50 Date Setting is wrong !! Continue ?'?
This message appears because the dial-up router is either not connected or incorrectly configured, the default gateway of G-50A is not set, the receiver address is incorrectly displayed by SMTP, or the Monitor Finish Date is older than the current date/time of G-50A. To resolve this, connect or correctly configure the dial-up router, set the default gateway using the G-50A initial setting tool, enter the correct mailing address, and set the monitor finish date correctly, considering any time differences in the region.
What does 'POP Authention Error' mean in Mitsubishi Software and how to fix it?
The 'POP Authention Error' message in Mitsubishi Software means the user or password setting for the POP server is incorrect. Correct these settings in the Mail Server Setting.
Why are all the characters red on the monitor display for some units in Mitsubishi G-50A?
If all the characters on the monitor display are red for some units, it indicates there is no response from the unit, meaning the software cannot communicate with it. This is an error with the unit and you should refer to the service handbook for that unit.
What to do if Mitsubishi G-50A Software displays 'Now finalizing Maintenance Tool !!' and the screen doesn't finish?
If Mitsubishi Software displays 'Now finalizing Maintenance Tool !!' at finishing Offline, and the screen does not finish, it means the internal data is being arranged. The Offline Screen will automatically finish after this process is complete, so please wait.
How to fix Mitsubishi Software when it cannot install?
If the Mitsubishi Software cannot be installed, the Install CD-ROM might not be properly positioned. Make sure the Install CD-ROM is correctly positioned.
What to do if Mitsubishi G-50A Software displays 'Monitor data size is very large!! Please, delete old monitor data!!'?
This message indicates that the memory capacity for storing data is insufficient. To resolve this, go to the Offline Screen and delete any unnecessary data.
General| Brand | Mitsubishi |
|---|---|
| Model | G-50A |
| Category | Software |
| Language | English |
Specifies the necessary hardware components for the computer.
Step-by-step guide for installing the Maintenance Tools for the first time.
Procedure for launching the Maintenance Tool application and selecting modes.
Steps for remote connection monitoring via MN Converter using a modem.
Steps for local connection monitoring via G-50 using LAN.
Steps for remote connection monitoring via G-50 using E-mail.
Describes methods for searching for connected units on the M-Net line.
Covers common file operations like delete, export, import, and text conversion.
Monitors operating condition and data of units every minute.
Displays the malfunction log of the most recent 10 cases.
Controls unit operation similar to a remote controller.
Monitors and prints system information and operating data saved offline.
Covers common file operations like delete, export, import, and text conversion.
Lists common installation and startup problems and their solutions.
Lists specific issues related to E-mail connection mode and their solutions.
