NOTICE TO CONSUMERS
5
Some states require that written notification be given to the
manufacturer before the consumer may be eligible for a
refund or replacement vehicle. Therefore, MMNA requests
that you first provide us with written notification of any such
non-conformities so that we may have an opportunity to
make final repairs to the Vehicle before you pursue lemon
law remedies.
Please send your correspondence to:
Mitsubishi Motors North America, Inc.
Attn: Customer Relations
P.O. Box 6400
Cypress, CA 90630-0064
Please include the following information in your correspon-
dence:
• Your name, address, and contact phone number
• Your Vehicle year, model and 17-character Vehicle Identi-
fication Number (VIN)
• The nature of your concern
IMPORTANT:
You must use the National Center for Dispute Settlement
(NCDS) prior to seeking remedies through a court action
pursuant to the Magnuson-Moss Warranty Act (“the Act”).
However, if you choose to seek remedies that are not cre-
ated by the Act, you are not required to use NCDS,
although that option is still available to you. You must also
use NCDS if you are seeking remedies under the “Lemon
Laws” of your state if your state statute requires you to do
so. Please consult the Customer Satisfaction section of this
manual and the Dispute Resolution Process brochure for
more information about the NCDS program.
OTHER TERMS
ANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI-
CLE IS LIMITED IN DURATION TO THE LENGTH OF
THIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIA-
BLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPE-
CIAL OR EXEMPLARY DAMAGES FOR BREACH OF
THIS WARRANTY OR ANY IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of inci-
dental or consequential damages or limitation on how long
an implied warranty lasts, or limitations on available reme-
dies, so the above limitations or exclusions may not apply
to you. This warranty gives the owner specific legal rights
and the owner may also have other rights which vary by
state.
12_MiEV_MMNA.book Page 5 Monday, August 22, 2011 1:20 PM
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