Why is the robot not communicating with my Molecular Devices Laboratory Equipment?
Verify that the USB cable is connected to both the robot and the AquaMax Microplate Washer. Verify that the communication port setting corresponds to the virtual COM port assigned to the USB driver. Power-cycle both the robot and the AquaMax Microplate Washer to re-establish connections.
What to do if my Molecular Devices Laboratory Equipment shows “Z-Motor Pinched” or “Z- Motor Stalled” Error?
If you see a “Z-Motor Pinched” or “Z- Motor Stalled” error, it indicates an obstruction to the motion of the wash head or an incorrect plate definition, or improper alignment between the wash head and plate carriage. First, turn off the power to the instrument and remove any obstructions from the path of the wash head. Then, verify that the plate height and well depth in the plate library match the plate in use and recalibrate the well depth using the Auto feature if necessary. Finally, ensure the dispense/aspiration probes are aligned to the center of the wells.
What to do if my Molecular Devices Laboratory Equipment shows “Y-Motor Pinch” Error?
A “Y-Motor Pinch” error indicates an obstruction to the motion of the plate carriage. Turn off the power to the instrument and then remove any obstructions from the path of the plate carriage.
Why are the dispense probes dripping on my Molecular Devices AquaMax 2000?
If you are experiencing dripping from the dispense probes on your Molecular Devices Washer, run a thorough prime program, such as the one-touch Prime program. If dripping continues, it's possible that one or more dispense probes are clogged.
What to do if dispense precision is out of spec on Molecular Devices AquaMax 2000?
If the dispense precision is out of spec on the Molecular Devices Washer, with issues like high CV, left-right bias, empty wells, or outliers, run a full Prime program, such as the One-touch Prime program, to address potential air bubbles in the wash head or system fluidics. If problems persist, one or more dispense probes might be clogged.
How to fix data download issues from Molecular Devices Washer using AquaMax Utility?
If you can't download data from the Molecular Devices Washer to your computer using the AquaMax Utility, first, ensure the USB cable is securely connected to both the washer and the computer. Next, verify that the communication port setting corresponds to the virtual COM port assigned to the USB driver. If the issue persists, restart your computer and power-cycle the washer to re-establish the connections.
Why is the plate carriage or wash head of my Molecular Devices Laboratory Equipment not moving freely?
If the plate carriage or wash head does not move freely, there may be an obstruction to the motion of the wash head or plate carriage. Remove any obstructions from the path of the wash head and plate carriage.
Why is there air in the bottle lines of my Molecular Devices Laboratory Equipment?
To resolve air in the bottle lines, tap Prime on the Main tab to run the One-touch Prime program.
How to resolve “Y-Motor Pinch” error on Molecular Devices Washer?
If you encounter a “Y-Motor Pinch” error on your Molecular Devices Washer, turn off the power to the washer and remove any obstructions blocking the movement of the plate carriage.
How to fix pressure timeout error 154 on Molecular Devices Laboratory Equipment?
If the system cannot achieve target bottle pressure: Check that all pressure fittings are properly connected. Tighten caps on all reservoir bottles. Remove all pressure tubes from the bottles, and reconnect them to one reservoir bottle at a time, to determine which bottle is having pressure problems. Inspect the air tubes for leaks. Disconnect the air and liquid connectors from washer, but leave the waste connected, and then run the program.
Describes the capabilities and features of the AquaMax 2000/4000 Microplate Washers.
Provides instructions and warnings for unpacking, setting up, and connecting power to the instrument.
Explains how to connect the AquaMax washer to the StakMax plate stacker.
Details the procedures for powering on the AquaMax Microplate Washer.
Details managing the program library and editing program steps.
Covers settings for various wash steps like Dispense, Aspirate, Wash, and Prime.
Details purging, decontaminating, exterior cleaning, and wash head preparation.
Addresses general instrument, fluidics, pressure, and communication problems.
Covers dispense, aspiration, wash, and cell wash problems.
General| Type | Microplate Washer |
|---|---|
| Microplate Compatibility | 96-well and 384-well microplates |
| Waste Capacity | 2 L |
| Power Requirements | 100-240 VAC, 50/60 Hz |
| Residual Volume | <2 μL/well |
| Shaking | Yes, variable speed and duration |
| Soaking | Yes, programmable duration |
| Liquid Level Sensing | Yes |
| Automation | Compatible with robotic systems |
| Manifold Type | 8 or 12 channels |
| Wash Cycles | 1-99 |
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