To delete the patrol path, long press any of the path names, a small
"X" will show on each name. Click "X" will delete the previous path.
I use magnetic strips on the floor to set boundaries for my
robot vacuum cleaner. Will these strips affect the operations
of the Moorebot Scout?
No. Scout doesn't detect these strips. It relies on vision.
Is Scout safe to use with Pets?
With any new device, your pets may need time to adjust to the noise
and motion. It is recommended to get your pets familiar with Scout
while you are at home and introduce a new device into their
environment.
My dog chewed up my Scout. Do you offer a replacement like
Ring does if their doorbell is stolen?
Moorebot does not offer replacement for damaged units caused by
pets or other circumstances. It is recommended to get your pets
familiar with Scout while you are at home and introduce a new device
into their environment.
I hit the On button but nothing is happening?
Make sure you hold the start button for 3 seconds. Scout takes up to
30 seconds to fully boot from a cold start. You will hear a series of
tones and the blue LED’s will momentarily flash. When Scout is fully
operational the LED’s next to the start button and Wi-Fi/router button
will remain lit.
I hit the reset button and can no longer get my Scout to turn
back on?
Please conduct a recovery (set to factory conditions). Using a
paperclip press and hold the reset button ( the middle hole at the top
back end of Scout) for 6 seconds. Scout’s LED’s will blink and Scout
will fully shut down. Scout takes up to 60 seconds to fully boot from
reset. You will hear a series of tones and the blue LED’s will
momentarily flash. When Scout is fully operational the LED’s next to
the start button and Wi-Fi/router button will remain lit.
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