Replacing the BRITA Memo
• The BRITA Memo (11) has a life of approximately 5 years. At the
end of the BRITA Memo’s life, please remember that it is an
electronic device and to dispose of the BRITA Memo according to
all applicable provisions and regulations.
• To remove the exhausted BRITA Memo, place a screwdriver in the
notch next to the BRITA Memo and push it out. Please note that
BRITA Memo should not be removed for any other reason than to
dispose of it.
• More information on the use of BRITA filter cartridges and the
BRITA Memo can be found in the BRITA information guide
supplied with the filter kettle.
• Telephone our replacement parts helpline for your new BRITA
Memo.
Care and Cleaning
• WARNING: Always disconnect the plug from the mains and allow
the appliance to cool before cleaning.
• Wipe the outside with a damp cloth.
• IMPORTANT: Do not use abrasive cleaners on the outside of the
appliance, as they may scratch the surface.
Descaling
IMPORTANT: As this appliance is fitted with a concealed element
it must be descaled if necessary. The frequency of descaling
depends on usage and the hardness of the water in your area.
Excessive scale can cause the appliance to switch off before
boiling and may damage the element invalidating the warranty.
Remove hard scale using a proprietary descaling product suitable
for stainless steel, glass or plastic.
For stainless steel kettles please follow the instructions carefully.
Alternatively use citric acid crystals (available from most
pharmacies) as follows:
1. Remove the BRITA Hopper (10) from the Kettle.
2. Fill the appliance 3/4 full, boil, then unplug the appliance (remove
the cordless kettle from the base unit) and stand it in an empty
sink or bowl.
3. Gradually add 50g of citric acid crystals to the water, then leave
the kettle to stand. Do not use a more concentrated solution.
4. As soon as the effervescence subsides, empty the appliance and
rinse it thoroughly with cold water.
5. Wipe the outside of the appliance thoroughly with a damp cloth to
remove all traces of acid which may damage the finish.
IMPORTANT: Ensure that the electrical connections are
completely dry before using the appliance.
Contact us
Helpline
If you are having a problem with your appliance, please call our
Helpline, as we are more likely to be able to help than the store
you purchased the item from.
Please have the product name, model number and serial
number to hand when you call to help us deal with your enquiry
quicker.
UK Helpline: 0844 871 0960
IRE Helpline: 1800 409 119
Spares: 0844 873 0726
If you require assistance on using your BRITA MAXTRA filter
cartridge or BRITA Memo, please call BRITA Customer Care
team on the telephone number below.
BRITA Helpline: 0844 742 4800
Talk To Us
If you have any questions or comments, or want some great
tips or recipe ideas to help you get the most out of your
products, join us online:
Blog: www.morphyrichards.co.uk/blog
Facebook: www.facebook.com/morphyrichardsuk
Twitter: @loveyourmorphy
Website: www.morphyrichards.com
THIS SECTION IS ONLY APPLICABLE FOR
CUSTOMERS IN UK AND IRELAND
REGISTERING YOUR TWO YEAR GUARANTEE
Your standard one year guarantee is extended for an additional
12 months when you register the product within 28 days of
purchase with Morphy Richards. If you do not register the
product with Morphy Richards within 28 days, your product is
guaranteed for 1 year. To validate your 2 year guarantee register
with us online at www.morphyrichards.co.uk
N.B. Each qualifying product needs to be registered with
Morphy Richards individually. Please refer to the one year
guarantee for more information.
YOUR ONE YEAR GUARANTEE
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference. Please quote the following information if the product
develops a fault. These numbers can be found on the base of
the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced. If the
fault develops after 28 days and within 12 months of original
purchase, you should contact the Helpline number quoting
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