Motorline professional MC50

Questions and Answers

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jacob57Aug 8, 2025
What to do if Motorline professional MC50 motor doesn't work?
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  David GibsonAug 8, 2025
  First, ensure a 110/230V power supply is connected to the control board and functioning correctly. Then, open the control box to verify the presence of a 110/230V power supply. Check the control board input fuses. If these steps don't resolve the issue, disconnect the control board from the motor and test the motor by connecting it directly to an external power supply to determine if the motor is faulty. If the motor works when connected to an external power supply, send the control board to MOTORLINE technical services for diagnosis. If the motor doesn’t work with external power, send the motor to MOTORLINE technical services for diagnosis.
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Dennis WilcoxAug 15, 2025
What to do if Motorline professional MC50 Control Systems motor opens but doesn’t close?
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  James GambleAug 15, 2025
  If the Motorline professional Control Systems motor opens but doesn’t close, check for any obstacles blocking the photocells. Also, inspect the control devices (key selector, push button, video intercom, etc.) to ensure none are jammed and sending a continuous signal to the control board. You can close with a shunt all safety systems on the control board. Remove one shunt at a time until you find the malfunctioning device. Disconnect all wires from the START connector (PUL and PED). If the LED turned Off, try reconnecting one device at a time until you find the defective device. If the issue persists, remove the control board and send it to MOTORLINE technical services for diagnosis.
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Cindy HillAug 31, 2025
How to troubleshoot Motorline professional Control Systems motor that doesn’t move but makes noise?
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  Robert LewisAug 31, 2025
  If your Motorline professional Control Systems motor doesn’t move but is making noise, first unlock the motor and manually move the gate to check for mechanical problems. Check all axes and movement systems associated with the gate/barrier (pins, hinges, etc.) to identify any issues. Inspect the capacitors, testing with new capacitor. Disconnect the motor from the control board and test it by connecting it directly to a power supply to determine if it has any problems. If the motor doesn’t work after these checks, remove it from the installation site and send it to MOTORLINE technical services for diagnosis.
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Dawn TaylorNov 21, 2025
Why Motorline professional MC50 Control Systems motor doesn’t make complete route?
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  Taylor HarrisNov 22, 2025
  If the Motorline professional Control Systems motor doesn’t complete its full route, start by unlocking the motor and manually moving the gate to check for any mechanical issues. Inspect all axes and movement systems associated with the gate or barrier, such as pins and hinges, to identify any problems. Check the capacitors, testing with new capacitors. Disconnect the motor from the control board and test it directly with a power supply to see if it’s faulty. If the motor doesn’t work, send it to MOTORLINE technical services for diagnosis. If L1 appears on the display while the motor is running, the motor has stopped due to effort detection; unlock the motor and manually check for blockages. Adjust the force and sensitivity through the P2 menu. If problems persist, send the control board t...