A-2 EMEA Regional Warranty, Service and Technical Support: European Radio Support Centre (ERSC)
A.2 European Radio Support Centre (ERSC)
The ERSC Customer Information Desk is available through the following service numbers:
Email: essc@motorolasolutions.com
Austria: 01206091087 Italy: 0291483230
Israel: 180 931 5818 Poland: 00 800 141 0252
Denmark: 043682114 Netherlands: 0202061404
Norway: 24159815 Lithuania: 880 030 828
France: 0157323434 Portugal: 0217616160
Germany: 06950070204 Spain: 0912754787
UK : 02030 277499 South Africa: 0800981900
Saudi Arabia: 800 844 5345 Lithuania: 880 030 828
Russia: 810 800 228 41044/
810 800 120 1011
All other countries: +44 2030 277499
Or dial the European Repair and Service Centre:
Telephone: +49 30 6686 1555
Fax ERSC: +49 30 6686 1579
Email ERSC: ERSC@motorolasolutions.com
Please use these numbers for repair enquiries only.
A.3 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. While parts
may be assigned with a Motorola part number, this does not guarantee that they are available from
Motorola Radio Products and Solutions Organization (RPSO). Some parts may have become
obsolete and no longer available in the market due to cancellations by the supplier. If no Motorola
part number is assigned, the part is normally not available from Motorola, or is not a userserviceable
part. Part numbers appended with an asterisk are serviceable by Motorola Depot only.
Orders for replacement parts, kits and assemblies should be placed directly on Motorola's local
distribution/dealer organisation or via Motorola Online at: http://www.motorola.com/emeaonline
* The Radio Products and Solutions Organization (RPSO) was formerly known as the Radio
Products Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).
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