Safety, regulatory & legal
conditions beyond its stated specifications or limits); or (v) flood, fire, earthquake, tornado or
other acts of God not within Motorola's reasonable control.
(e) Unauthorised service. Defects or damage resulting from someone other than Motorola or
a Motorola authorised service centre servicing, testing, adjusting, installing, maintaining,
altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written permission of
Motorola. including (i) serial numbers, date tags or other manufacturer coding that has been
removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; (iii) broken
seals or other evidence of tampering; or (iv) which have been modified or show evidence of
attempts to modify them.
IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE
GOVERNMENT AUTHORISATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU
MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION,
MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS,
OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE,
TRANSMISSION MODES AND THE INTENDED METHOD OF THE PRODUCT.
(g) Normal wear and tear or otherwise due to the normal ageing of the Product.
(h) Defects, damages, or the failure of the Product due to any third party communication
service or network you subscribe to or use with the Product.
(i) Software.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT GIVE ANY
WARRANTIES OR MAKE ANY REPRESENTATIONS, EXPRESS OR IMPLIED, IN RELATION
TO THE PRODUCTS. IN PARTICULAR, MOTOROLA DOES NOT WARRANT OR
REPRESENT THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS, WORK IN
COMBINATION WITH ANY THIRD PARTY HARDWARE OR SOFTWARE OR SERVICES,
PROVIDE UNINTERRUPTED OR ERROR-FREE SERVICE, OR OPERATE WITHOUT RISK
OF DATA LOSS.
YOU SHOULD BE AWARE THAT NO RETAILER OR OTHER THIRD PARTY IS AUTHORISED
TO MAKE ANY REPRESENTATIONS ON BEHALF OF MOTOROLA OR TO MODIFY THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY STATUTORY WARRANTIES WHICH MIGHT OTHERWISE APPLY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL
THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS
OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF
INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS
ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH
MOTOROLA PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES
PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS
LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN
DAMAGES SO THE DISCLAIMERS MAY NOT LIMIT YOUR LEGAL RIGHTS AGAINST
MOTOROLA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. THIS
LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS AWAY UNLESS THE
APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE RIGHTS.
My Product is defective, what should I do?
1 Review the online Motorola customer support website at
www.motorola.com
for
troubleshooting information.
2 If the Product is still not functioning properly after you have followed troubleshooting
instructions suggested on this website, please contact Motorola using the contact details
provided on the customer support website at
www.motorola.com/support
.
3 If your Product is covered by this Limited Warranty, you may be required to download, or
otherwise obtain and accept software updates. You are responsible for any third party
data costs incurred when obtaining the downloads.
Before we can provide any further support under this Limited Warranty you must first
comply with the warranty processes (1), (2) and (3), repair instructions and accept any
necessary software updates.
4 If the software update does not fix the problem, you will receive instructions on how and
where to ship the Product for assessment. We will generally need: (i) proof of purchase;
(ii) a written description of the problem; (iii) the name of your mobile network service
provider, if applicable; (iv) your address and telephone number. We will only use this
information for the purposes of processing your claim under this Limited Warranty.
5 If the Product is not covered by this Limited Warranty (and you do not have any other
statutory rights in your place of usual residence), Motorola will inform you of the
availability, price and other conditions applicable to the repair, replacement or refund of
the Product.
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