30
TROUBLESHOOTING
My headset will not charge.
Make sure your earhook and ear cushions are properly orientated. See step 1
and “Ear Cushions and Your Headset” to see proper orientation.
My headset will not enter pairing mode.
Make sure that any devices previously paired with the headset are turned off.
If the indicator light is not steadily lit in blue, turn off both the other device and
headset, wait 10 seconds, then turn headset back on. Wait for the indicator light
to become steadily lit in blue, indicating the headset is now in pairing mode.
My phone doesn't nd my headset.
Make sure the indicator light on your headset is on (lit in blue) and steady
when your phone is searching for devices (see step 3).
My headset worked before but now it's not working.
Make sure your phone is on and the Bluetooth feature is turned on in your
phone (see step 2). If the Bluetooth feature was turned off or was turned on only
temporarily, you may need to restart the Bluetooth feature (see step 2) and pair
your phone and headset again (see step 3).
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