Motorola SURFBoard SBG6782 User Manual

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User Guide
Motorola SURFboard
®
SBG6782 DOCSIS
®
3.0 Wireless Gateway
DRAFT

Motorola SURFBoard SBG6782 Specifications

General

Brand	Motorola
Model	SURFBoard SBG6782
Category	Gateway
Language	English

Summary

Safety and Regulatory Information

Important Safety Instructions

Follow basic safety precautions to reduce risk of fire, electric shock, and injury when using the device.

FCC Statements

FCC Interference Statement

Equipment tested for Class B digital compliance, limits for harmful interference in residential environments.

FCC Radiation Exposure Statement

Complies with FCC exposure limits; maintain minimum 20 cm separation between antenna and body.

Industry Canada (IC) Statements

Industry Canada (IC) Statement

Device compliance with RSS-210, subject to conditions, Class B digital apparatus compliance.

IC Radiation Exposure Statement

Complies with IC exposure limits; maintain minimum 20 cm separation between radiator and body.

Wireless LAN Information

Restrictions on Wireless Device Use

Notes on restrictions for wireless device use in certain environments and authorization requirements.

Environmental Recycling Guidelines

Instructions for recycling Motorola equipment and contacting local authorities for disposal.

Getting Started

Introduction to the Gateway

Overview of the Motorola SURFboard SBG6782 gateway, its functions, and guide contents.

What's Included in the Box

Lists all items provided with the gateway and contact information for missing parts.

Additional Setup Items Needed

Lists optional items required for proper installation, such as coaxial cables or RF splitters.

System Requirements and Support

System Requirements

Lists required high-speed Internet access and compatible operating systems for the gateway.

Contact Information for Support

Provides Motorola support website and phone number for technical assistance and product information.

Product Overview

Front Panel Overview

Details the front panel layout, buttons, and LED indicators on the SBG6782 gateway.

Wi-Fi Protected Setup (WPS)

Explains the WPS feature for easy and secure wireless network setup with WPS-enabled devices.

Rear Panel and Gateway Label

Rear Panel Ports and Connectors

Identifies and describes the ports and connectors located on the rear of the SBG6782 gateway.

Gateway Product Label Details

Information on the gateway label, including MAC address and serial number required by the ISP.

Installing the Gateway

Connecting to Your Computer

Steps for wired Ethernet connection to your computer for initial gateway setup and testing.

Testing and Internet Connection

Testing Gateway Connectivity

Procedure to test gateway connectivity after installation, including LED checks and activation.

Connecting Gateway to the Internet

Guides on ensuring your computer is configured to automatically connect to the Internet.

Setting Up Wireless Network

Manual Wireless Network Configuration

Steps to change wireless network options on your computer via Windows network settings.

Using the WPS Pairing Button

Instructions for quick wireless setup using the WPS button on the gateway and your devices.

Testing Wireless Network Connection

Verify Wireless Network Setup

Procedure to test if the wireless network is set up correctly and devices are connected.

Troubleshooting Common Issues

Troubleshooting Solutions

Provides solutions for common modem problems like power issues or data connectivity.

Front Panel LED Status and Errors

LED Icons and Error Conditions

Explains front panel LED icons and their status during startup and normal operation for error diagnosis.

Warranty Information

Retail Purchaser Warranty Terms

Details the limited warranty for products purchased directly from Motorola or authorized resellers.

Service Provider Warranty Arrangements

Information for users who obtained the product via a cable operator or service provider.