5
MS350 Series
Products Covered
P
roducts and Accessories
as defined above, unless
o
therwise provided for
below.
1
. Consumer Two-Way
Radio Accessories.
2. Products and
A
ccessories that are
R
epaired or Replaced.
Length of Coverage
O
ne (1) year from the date
of purchase by the first
c
onsumer purchaser of
the product unless
o
therwise provided for
b
elow.
1
. Ninety (90) days from
the date of purchase
b
y the first consumer
p
urchaser of the
product.
2. The balance of the
o
riginal warranty or
f
or ninety (90) days
from the date returned
t
o the consumer,
whichever is longer.
Exclusions
N
ormal Wear and Tear.
P
eriodic maintenance, repair and
replacement of parts due to normal wear and tear are
e
xcluded from coverage.
B
atteries.
O
nly batteries whose fully charged capacity
f
alls below 80% of their rated capacity and batteries that
leak are covered by this limited warranty.
Abuse & Misuse.
Defects or damage that result from: (a)
i
mproper operation, storage, misuse or abuse, accident or
n
eglect, such as physical damage (cracks, scratches, etc.)
to the surface of the product resulting from misuse; (b)
c
ontact with liquid, water, rain, extreme humidity, heavy
perspiration, when the battery door or accessory port
s
eals are not closed, sand, dirt or the like, extreme heat, or
f
ood; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
A
ccessory to abnormal usage or conditions; or (d) other
acts which are not the fault of Motorola or Giant
I
nternational Ltd., are excluded from coverage.
Use of Non-Motorola branded Products and
A
ccessories.
D
efects or damage that result from the use
of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded
f
rom coverage.
Unauthorized Service or Modification.
Defects or
damages resulting from service, testing, adjustment,
i
nstallation, maintenance, alteration, or modification in
any way by someone other than Motorola, Giant
International Ltd. or its authorized service centers, are
excluded from coverage.
Altered Products.
Products or Accessories: with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the
failure of Products or Accessories due to any
communication service or signal you may subscribe to or
use with the Products or Accessories is excluded from
coverage.
Warranty
Consumer Two-Way Radio Products and Accessories
p
urchased in the United States.
What Does this Warranty Cover?
S
ubject to the exclusions contained to the right, Giant
International Ltd. warrants the Motorola branded consumer
t
wo-way radios that operate via Family Radio Service or
G
eneral Mobile Radio Service that it manufactures
(“Products”), the Motorola branded or certified
a
ccessories sold for use with these Products that it
manufactures (“Accessories”) to be free from defects in
m
aterials and workmanship under normal consumer usage
f
or the period(s) outlined below. This limited warranty is a
consumer’s exclusive remedy, and applies as follows to
n
ew Motorola branded Products and Accessories
manufactured by Giant International Ltd., and purchased by
c
onsumers in the United States, which are accompanied by
t
his written warranty:
Who is covered?
T
his warranty extends only to the first consumer purchaser,
a
nd is not transferable.
What will GIANT INTERNATIONAL LTD. do?
G
IANT INTERNATIONAL LTD., at its option, will at no charge
repair, replace or refund the purchase price of any
Products or Accessories that does not conform to this
warranty. We may use functionally equivalent
r
econditioned/ refurbished/ pre-owned or new Products,
Accessories or parts.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
USA Two-Way Radios
1-800-638-5119
giantintl@callcenter.com
For Accessories, please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products or
Accessories at your expense, to a GIANT INTERNATIONAL
LTD. Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of
the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA OR GIANT
INTERNATIONAL LTD. BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES
OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS OR ACCESSORIES TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation
or exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Patent and Copyright Information
Manufactured, distributed or sold by Giant International
Ltd., official licensee for this product. MOTOROLA,
MOTOROLA SOLUTIONS and the Stylized M Logo are
trademarks or registered trademarks of Motorola
Trademark Holdings, LLC and are used under license. All
other trademarks are the property of their respective
owners. ©2011 Motorola, Inc. All rights reserved.
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