Record your IMEI number 317
Find legal and product information 318
Fix issues 319
Hardware issues 319
Phone is slow or unstable 319
Phone feels warm or hot 320
Phone won't turn on 321
Phone restarts or crashes 322
Screen is frozen or won't respond 323
Screen displays wrong colors 324
Call and SIM issues 325
Troubleshoot issues with calls 325
Can't make calls 326
Can't answer or phone doesn't ring 328
Issues during calls 330
Battery issues 333
Charging issues 333
Battery drains too fast 334
Bluetooth, Wi-Fi, USB issues 335
Bluetooth issues 335
Wi-Fi issues 338
Can't transfer files or connect to computer 340
Account and sign-in issues 341
Forgot unlock code 341
Can't sign in to Google 342
Account sync issues 343
App issues 345
App or widget issues 345
Camera issues 347
Messaging issues 349
Gmail issues 351
Play Store issues 352
Maintenance procedures 353
Update Android software 353
Reset connections, settings, or apps 354
Reset phone 356
Get more help 358
Send feedback to Motorola 359
ThinkPhone by motorola ix
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