Why Move 'N See Camera Accessories REC stops automatically or the video is split?
If the recording stops automatically or the video is split into short segments when using Move 'N See Camera Accessories, it's likely because the camera battery is low or the memory is full. Recharge the camera battery and format the microSD card using the camera's setup menu. Also, format the internal memory of the camera if applicable.
Why Move 'N See PIXIO Camera Accessories robot or beacon does not recharge and the red LED is OFF?
If the Move 'N See Camera Accessories robot or beacon does not recharge and the red LED is OFF, it likely means the device is already fully charged. The red LED won't light up if the battery is full.
Why Move 'N See PIXIO watch does not recharge and the red LED is OFF?
If the Move 'N See Camera Accessories watch isn't recharging and the red LED is off, check the following: 1. Ensure the watch isn't already fully charged. 2. Confirm the watch is correctly positioned on the charger (the side without marks). 3. Verify the watch is making direct contact with the charger.
How to prevent Move 'N See PIXIO robot from discharging when OFF?
To prevent self-discharge of the Move 'N See Camera Accessories robot, unplug it after charging, turn it ON for a few seconds, and then turn it OFF before storing.
What to do if Move 'N See Camera Accessories PIXIO robot does not start tracking and the watch LED blinks regularly?
If the Move 'N See Camera Accessories PIXIO robot does not start tracking and the watch LED blinks regularly, it indicates that the watch has started in upgrade mode. To resolve this, turn ON the watch by pressing the button until the green light turns ON, then immediately release the button.
Why I cannot save the PIXCAM and/or update files on my Move 'N See Camera Accessories microSD card?
If you cannot save the PIXCAM and/or update files on your microSD card for Move 'N See Camera Accessories, it's likely the card is write-protected. Remove the write-protection by sliding the protective tab on the microSD card.
Why Move 'N See Camera Accessories blue LED does not turn ON when I press the ON/OFF button?
If the blue LED for Bluetooth doesn't turn on when you briefly press the ON/OFF button on your Move 'N See Camera Accessories device, you may need to update your PIXIO. Ensure all devices (robot, watch, and beacons) are updated with the latest firmware.
What to do if Move 'N See Camera Accessories PIXIO robot does not start tracking and the green and red lights are blinking alternately?
If the Move 'N See Camera Accessories PIXIO robot doesn't start tracking and the green and red lights are blinking alternately, the robot may be a slave. When the robot is OFF, press and hold the ON/OFF button for 13 seconds until the green light blinks alone.
What to do if Move 'N See Camera Accessories PIXIO malfunctions after an update?
If your Move 'N See Camera Accessories PIXIO malfunctions after an update, make sure you've updated all devices: the robot, watch, and all three beacons.
How to fix Move 'N See Camera Accessories when the PIXIO robot does not start tracking and the watch LED blinks irregularly?
If the Move 'N See Camera Accessories robot, watch, and beacons aren't communicating correctly, ensure the robot and beacons are placed according to the instructions. If tracking doesn't start after 20 seconds, briefly hold the watch above your head. Once tracking begins, you can lower your hand.
Instructions for charging the PIXIO robot, micro beacons, and watch for optimal performance and battery life.
Step-by-step guide to download and install the latest firmware for improved functionality and bug fixes.
Guide to update camera parameters for seamless integration with different camera models.
How to mount the PIXIO robot on a tripod and connect the camera using appropriate cables.
Proper placement and activation of micro-beacons for triangulation and accurate object tracking.
Steps to initiate the tracking system by powering on the robot and watch, ensuring correct alignment.
How to start and stop video recording using the watch or app for supported and non-supported cameras.
Guide to connect and control the PIXIO robot using a smartphone via Bluetooth and the Pixio_Remote app.
Detailed steps for pairing multiple robots, watches, and beacons to work together in multi-user mode.
How to operate the PIXIO system with multiple watches or robots for simultaneous tracking and filming.
Tips on extending battery life using powerbanks or mains power for continuous operation.
Recommended camera settings, including anti-vibration and digital zoom, for better image quality.
Guidance on securing heavier cameras to the PIXIO robot to prevent tilting and ensure stability.
Instructions on how to set up the PIXIO for filming from an elevated position, adjusting tilt and distance.
Recommended app settings for stable tracking in environments like conferences, ceremonies, and classrooms.
How to limit the robot's rotation using the app to prevent cable entanglement with external equipment.
Explains the meaning of different LED indicators on the robot, watch, and beacons for various operations.
Technical specifications for PIXIO, including range, zoom, multi-user capabilities, autonomy, and warranty.
Details on PIXIO battery life, charging, lifespan, and proper storage conditions for optimal performance.
Answers to frequently asked questions regarding tripod requirements, wall socket usage, tilt, and camera compatibility.
Common problems encountered with PIXIO tracking, zoom, REC, and recharge, with solutions and causes.
Contact information and procedures for obtaining technical support, warranty claims, and product returns.
Safety guidelines for handling batteries, avoiding electrical hazards, and general precautions for product use.
General| Power Source | Rechargeable Battery |
|---|---|
| Mounting Options | Tripod Mount |
| Color | Black |
| Compatibility | Cameras, Smartphones, Tablets |
| Tracking Technology | RF Tracking |
| Tracking Range | Up to 100 meters |
| Connectivity | Bluetooth |
| Material | Plastic |
| Type | Auto-Tracking Camera Robot |
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