Mr. Coffee BVMC-BMG25 - Troubleshooting Your Mr. Coffee Burr Grinder; Unit Does Not Grind; Insufficient Coffee Grounds Produced; Inconsistent Grind Particle Size

9. 10.
Grip clockwise until it stops, then pull out of unit. The top burr is attached
to the Removable Top Burr Grip. Use the brush included to clean the burr.
7. To install top burr, place into place and twist the Removable Top Burr
Grip counterclockwise until it stops. When twisting the Top Burr Grip into
place, you will hear clicks. Pull on the Removable Top Burr Grip to conrm
it is locked into place.
8. Install the Bean Hopper by aligning the arrow on the Bean Hopper with
the unlock symbol on the unit base and then twisting clockwise. The
arrow on the Bean Hopper should now be aligned with the lock symbol
on the unit base.
9. Place Chamber Lid back on Grind Chamber and then install into unit by
pushing to lock into place.
TROUBLESHOOTING YOUR MR. COFFEE
®
BURR GRINDER
Your MR. COFFEE® Burr Grinder has been carefully designed to give you
many years of trouble-free service. In the unlikely event that your new Burr
Grinder does not operate satisfactorily, please review the following potential
problems and try the steps recommended BEFORE you call an Authorized
Sunbeam Service Center.
Problem Possible Causes Solutions
THE UNIT DOES
NOT GRIND
• Bean Hopper is not
securely intact
• Grind Chamber is not in
position
• On/Off Button has not
been pressed
• Unit is unplugged
• There’s a power outage
• Motor has overheated,
thermal fuse is open
• Hopper Chute Clogged (or
Blocked)
• Turn hopper clockwise, so the
arrow on the hopper aligns with
the lock symbol on the unit
• Place Grind Chamber in proper
position
• Press and hold briey start/stop
button
• Plug unit in
• Wait for power to be restored
• Unplug unit for at least an hour
then plug back in ans use as
needed
• Remove Bean Hopper and
empty to clear blockage by
removing upper burr, follow
instruction on page 8.
THE COFFEE
GROUNDS
PRODUCED ARE
INSUFFICIENT
• Grinder setting is incorrect
• Insufcient amount of
whole beans in hopper
• Grind chamber moved
out of position during
operation
• Top Burr Mill is not in
proper position
• Unit and Burr Mill are not
clean
• There is a foreign object
between the two Burr Mills
• Set grinder setting correctly
• Add beans to hopper
• Place chamber in proper
position
• Unplug unit, place top burr mill
in proper position
• Clean unit, unplug it and clean
burr mill
• Unplug unit and carefully
dislodge foreign object by
removing the upper burr, follow
cleaning instructions on page 8.
THE SIZE OF
GROUND
COFFEE
PARTICLES IS NOT
CONSISTENT
• Unit and Burr Mill are not
clean
• There’s a foreign object
between the two Burr Mills
• Grind setting is not correct
• The Removable Top Burr
Grip is not locked into
place
• Clean unit, unplug it and clean
burr mill
• Unplug unit and carefully
dislodge foreign object
• Use grind size selector to
choose the correct grind setting
• Reinsert Removable Top Burr
Grip. Twist the Removable Top
Burr Grip counterclockwise until
it stops. You should hear clicks.
Pull on the Removable Top Burr
Grip to conrm it is locked into
place.
THE UNIT STOPS
GRINDING
• Grind setting is incorrect
• Grind Chamber is not in
correct position
• On/Off Button has been
pressed
• The unit has been
unplugged
• There’s a power outage
• Grind Chamber is full and
is clogging the Burr Mill
compartment
• Motor has overheated,
thermal fuse is open
• Set grind setting correctly
• Place Grind Chamber in proper
position
• Press and hold briey start/stop
button again
• Plug unit in
• Wait for power to be restored
• Remove Grind Chamber, empty
and replace; unplug unit and
clean burr mill compartment if
needed
• Unplug unit for at least an hour
then plug back in and use as
needed
THE CUP
SELECTION DIAL
DOES NOT TURN
• Timer is at 2 cup
setting, cannot turn
counterclockwise anymore
• Timer is at 18 cup setting,
cannot turn clockwise
anymore
• Cup selection dial is
broken
• Turn clockwise to set desired
number of cups
• Turn counter clockwise to set
desired number of cups
• Call Mr. Coffee® consumer
service department number
below
THE GRIND SIZE
SELECTOR DOES
NOT TURN
• Grind size selector is at the
Fine Setting, cannot turn
clockwise anymore
• Turn counterclockwise for
desired grind setting
Do you still have questions? You can call us toll-free at the MR. COFFEE®
Consumer Service Department 1-800-MR. COFFEE® (1-800-672-6333) or you
can visit us at www.mrcoffee.com
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