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How to access voicemail via desk phone, including default PIN and multiple mailboxes.
Steps to access another user's voicemail box, requiring extension and PIN.
Instructions on how to record a personal voicemail greeting via the user portal.
Explanation of programmable keys on the phone's dynamic screen.
Description of the state-based soft keys at the bottom of the screen.
Instructions on how to make calls using on-hook and off-hook methods.
How to answer incoming calls using handset, speakerphone, or headset.
Procedure for performing an attended transfer of calls on Polycom and Yealink phones.
Steps for completing a blind transfer of calls using Yealink phones.
Process for transferring a call directly to a recipient's voicemail.
Explanation of call parking as a system-wide function versus local hold.
How to dial extensions within the system using numbers or buttons.
Method for initiating an intercom call to another extension using a specific prefix.
Guide to downloading and installing the ReachUC mobile application.
Instructions for downloading, installing, and logging into the ReachUC desktop application.
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