MSI PRO MP241X User Manual

16
Troubleshooting
Troubleshooting
The power LED is off.
•Press the monitor power button again.
•Check if the monitor power cable is properly connected.
No image.
•Check if the computer graphics card is properly installed.
•Check if the computer and monitor are connected to electrical outlets and are
turned on.
•Check if the monitor signal cable is properly connected.
•The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
•Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
•Check if the monitor power cable is properly connected.
•Check if the monitor signal cable is properly connected.
•Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
•Avoid using any video extension cables.
•Adjust brightness and contrast.
•Adjust RGB color or tune color temperature.
•Check if the monitor signal cable is properly connected.
•Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
•Change the refresh rate to match the capabilities of your monitor.
•Update your graphics card drivers.
•Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).

MSI PRO MP241X Specifications

General

Panel type	VA
Color depth	8 bit
Pixel pitch	0.2745 x 0.2745 mm
Aspect ratio	16:9
Screen shape	Flat
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	LCD
Vertical scan range	48 - 75 Hz
Maximum refresh rate	75 Hz
Response time (fast)	19 ms
Viewable size, vertical	307.76 mm
Contrast ratio (dynamic)	100000000:1
Contrast ratio (typical)	3000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60 cm
Viewable size, horizontal	534.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
HDMI version	1.4b
DisplayPorts quantity	0
Input current	2.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
AC adapter output voltage	12 V
Power consumption (standby)	- W
Tilt angle range	-5 - 15 °
Cable lock slot type	Kensington
Panel mounting interface	75 x 75 mm
Cables included	HDMI, VGA
Product color	Black
Market positioning	Business
Compatibility	PC, Mac, PS5™, PS4™, Xbox, Mobile, Notebook
Package type	Box
Package depth	125 mm
Package width	616 mm
Package height	409 mm
Package weight	4270 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	181 mm
Width (with stand)	542 mm
Height (with stand)	416 mm
Weight (with stand)	2900 g
Depth (without stand)	483.8 mm
Width (without stand)	541.79 mm
Height (without stand)	322.18 mm
Weight (without stand)	2500 g