MSI PRO MP242A User Manual

21
Troubleshooting
Troubleshooting
The power LED is off.
• Press the monitor power button again.
• Check if the monitor power cable is properly connected.
No image.
• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are
turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
• Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).

MSI PRO MP242A Specifications

General

Color depth	8 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	-
Native aspect ratio	16:9
Vertical scan range	48 - 100 Hz
Supported video modes	1080p
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	99.1 %
Contrast ratio (dynamic)	100000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
HDMI version	1.4b
DisplayPort version	1.2a
AC input voltage	100 - 240 V
AC input frequency	50/60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	0.5 W
Power consumption (typical)	- W
Package depth	155 mm
Package width	615 mm
Package height	425 mm
Package weight	4900 g
Tilt angle range	-5 - 23 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
Certification	CB/CE
Product color	Black
Market positioning	Home
Compatibility	PC, Mac, PS5™, PS4™, Xbox, Mobile, Notebook
AMD FreeSync type	FreeSync
RMS rated power	4 W
Number of speakers	2
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	219.7 mm
Width (with stand)	539.5 mm
Height (with stand)	405.9 mm
Weight (with stand)	3300 g
Depth (without stand)	480 mm
Height (without stand)	323.1 mm