MSI PRO MP243X User Manual

24
Troubleshooting
Troubleshooting
The power LED is off.
• Press the monitor power button again.
• Check if the monitor power cable is properly connected.
No image.
• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are
turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
• Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).

MSI PRO MP243X Specifications

General

Color depth	8 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	-
Native aspect ratio	16:9
Vertical scan range	48 - 100 Hz
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	116.4 %
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
AMD FreeSync type	FreeSync
Product color	Black
Market positioning	Business
HDMI version	1.4b
DisplayPort version	1.2a
Tilt angle range	-5 - 20 °
Cable lock slot type	Kensington
Panel mounting interface	75 x 75 mm
Input current	2.5 A
AC input voltage	100 - 240 V
Power supply type	External
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (off)	0.3 W
AC adapter output voltage	12 V
Power consumption (standby)	0.5 W
Power consumption (typical)	- W
Package depth	116 mm
Package width	605 mm
Package height	407 mm
Package weight	4000 g

Weight and Dimensions

Depth (with stand)	182.16 mm
Width (with stand)	541.93 mm
Height (with stand)	421.79 mm
Weight (with stand)	3000 g
Depth (without stand)	45.39 mm
Height (without stand)	322.26 mm
Weight (without stand)	2650 g