Need help?Do you have a question about the MTI BASICS Series and is the answer not in the manual?
Essential safety guidelines for operating the walk-in tub, covering user supervision, water temperature, and electrical hazards.
Steps for inspecting the tub, conducting water tests, and verifying functionality before final installation to ensure warranty validity.
Details on dedicated circuits, GFCI protection, grounding requirements, and wiring for MTI BASICS tubs and accessories.
Guidance on final placement, leveling, securing the tub frame, and installing optional tile flanges for proper installation.
Instructions for installing optional valve packages, extension kits, and the Radiance system on MTI BASICS tubs.
Steps for safely entering, filling, and operating the walk-in tub, including door sealing and water level recommendations.
Operating instructions for whirlpool jets, air bath blower speeds, and the automatic purge system for cleanliness.
How to operate optional inline heaters for whirlpools/soakers and the Radiance heating system for enhanced comfort.
Guidance for common problems like pump failure, water leaks, insufficient jet action, and heater malfunctions.
Recommended methods for cleaning the tub shell and whirlpool system, including safe products and frequency.
Details of the MTI BASICS residential warranty, including coverage periods, limitations, exclusions, and claim procedures.
Overview of MTI's commercial warranty, covering product use, limitations, exclusions, and warranty performance.
To Next Page
General