Troubleshooting FAQ
Question: What's the smallest character I can cut?
The Muse cutters use micro-stepper motors which have mechanical gears to move the grit roller
and cutting head. The mechanical drive limits the precision with which extremely small characters
can be cut. Letters smaller than .05" will be distorted. A 60° blade may be required for accurately
cutting small text. When cutting graphics this small, the speed setting on your cutter should be
reduced.
5
Having trouble? Check out these common questions & answers!
Answer:
Question: Why is the cut quality inconsistent?
Inconsistent cut quality is often a function of the speed setting. You can adjust the speed across a
wide range up to 24 inches per second. High speed is appropriate for large simple shapes and
letters. But for small fonts and complex shapes, a slower cutting speed will produce better quality.
Answer:
Question: Why are there rough edges on cut graphics?
1. The knife blade may be protruding too far from the blade holder. Refer to Section 2.01 and
adjust the blade so that you're not cutting too deeply into or through the release liner.
2. Your blade is damaged or worn out and needs to be replaced.
Answer:
Question: Why doesn't the vinyl track correctly on long cut jobs?
Poor tracking is typically caused by the vinyl being incorrectly loaded into your cutter. Whenever
possible, position the pinch rollers as close as possible to the edges of the vinyl. Allow some
margin for error so that the vinyl doesn't 'walk' out from under one of the pinch rollers as the roll is
fed through the cutter.
After loading the vinyl and setting the pinch rollers, use the arrow keys to feed the vinyl forward
and backward a few feet to ensure the media is loaded properly and tracking straight. Feeding it
forward and back will also place small grooves in the face lm that aid in consistent tracking. If the
vinyl alignment skews consistently to one side during cutting or media feed, there may be uneven
pressure from the pinch rollers. Check to make sure both, or all pinch roller wheels are in the down
position. If all wheels are down and the vinyl still consistently skews to one side, you may need to
replace one of the pinch rollers.
Answer:
To Next Page
Loading...
