To Next PageTo Next PageWhy my Muskoka Indoor Fireplace does not operate?
If your Muskoka Indoor Fireplace isn't operating, start by ensuring it's plugged into a standard 120V outlet. Check your circuit breaker or fuse, and ideally, the fireplace should be on a dedicated 15-amp circuit. If these steps don't resolve the issue, the ON/OFF switch may be defective, or there may be loose wiring, requiring customer service assistance.
What to do if my Muskoka Indoor Fireplace heater is not operating?
If the heater in your Muskoka Indoor Fireplace isn't working, first, consult the operating instructions to ensure correct operation. Then, unplug the unit and clear the vent area of any dust or debris. Wait ten minutes before plugging it back in and turning on the heater. If the problem persists, the heater switch or assembly could be defective, or there might be loose wiring, requiring customer service assistance.
Why is there excessive noise when the flame is ON but the heater is OFF in my Muskoka 25-1000-001 Indoor Fireplace?
If your Muskoka Indoor Fireplace is making excessive noise when the flame is on but the heater is off, the rotating flame reflector shaft might be rubbing against the housing. To resolve this, open the back of the firebox and reposition the flame reflector shaft. If the issue continues, the flame reflector shaft motor may be defective, requiring customer service assistance.
General| Brand | Muskoka |
|---|---|
| Model | 25-1000-001 |
| Category | Indoor Fireplace |
| Language | English |
Covers user instructions, grounding, location, electrical, and remote control safety.
Detailed explanation of grounding requirements for safe operation.
Instructions on how to connect the unit to a power outlet.
Instructions for installing the decorative ember beds.
Steps for installing the fireplace into a mantel.
Adjusting temperature settings and using the timer function.
Steps to download and install the Bluetooth remote control app.
Activating phone Bluetooth and connecting the app to the firebox.
Adjusting thermostat settings and timer via the app.
Activating and using the child safety lock feature.
Solutions for power and basic operation failures.
Solutions for issues where the heater is not working.
