Naomi Home Cyra - User Manual

Questions and Answers

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Jessica StephensJul 29, 2025
What to do if the Naomi Home Cyra Indoor Fireplace remote control does not work?
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  Stephen StewartJul 29, 2025
  If the remote control for your Naomi Home Indoor Fireplace isn't working, there are a few things you can check: * First, replace the AAA batteries in the remote. * Second, make sure you are aiming the remote at the sensor, which is located directly behind the glass screen in the center of the unit, just above the logs. * If neither of those steps works, the remote control or sensor may be defective and need to be replaced.
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Carlos AlvarezAug 3, 2025
Why does my Naomi Home Indoor Fireplace turn off and will not turn back on?
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  Frances KlineAug 3, 2025
  If your Naomi Home Indoor Fireplace turns off and won't turn back on, it might have overheated, causing the safety device to disconnect the thermal switch or trip the circuit breaker. To fix this: 1. Turn the main power OFF. 2. Wait 5 minutes. 3. Check for any blockage. 4. Turn the power ON again. Also, check the circuit breaker.
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Andrew WilliamsAug 9, 2025
What to do if the flame is not visible on Naomi Home Cyra?
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  Amanda CaseAug 9, 2025
  If the flame is not visible on your Naomi Home Indoor Fireplace, check the following: * First, disconnect the fireplace from the power source and inspect the wiring for loose connections. Repair or replace any damaged wiring. * Second, ensure that the flame is set to high by pressing the flame button.
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Sharon LawsonAug 16, 2025
How to fix a Naomi Home Indoor Fireplace when the flame is not moving?
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  Chelsea BlackAug 16, 2025
  If the flame in your Naomi Home Indoor Fireplace isn't moving, there are several potential causes: * **Loose Wiring:** Inspect the wiring for any loose connections. * **Defective Flame Motor:** You may need to call a qualified service technician to replace the flame motor. * **Flame Rod Out of Place:** Remove the glass, turn the fireplace upside down, remove the screws holding the bottom frame plate, and place the flame rod back into its correct position.
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derekriceAug 22, 2025
Why is the log set or crystal not glowing in my Naomi Home Cyra Indoor Fireplace?
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  williamlongAug 22, 2025
  If the log set or crystal in your Naomi Home Indoor Fireplace isn't glowing, it could be due to loose wiring. Disconnect the fireplace from the power source and inspect the wiring for loose connections. Repair or replace any damaged wiring. Also, check if the color/brightness is off mode.