Power indicator does not light
Check the POE port and LAN Port connection,
the right connection way is PoE adapter PoE
Port link to CPE’s LAN, PoE adapter LAN Port
link to PC, please refer to P2 above.
Can’t login CPE through WEB
management
Make sure PC and CPE’s IP Address in same
network segment, can test the CPE
connectivity through Ping IP address:
PC start-input “cmd” in Run, then ping
192.168.188.253
Restore the CPE to factory default to login
Make sure there isn’t any equipment take IP
address 192.168.188.253 in CPE’s networking
Check your computer and network cable to
avoid any problem, recommend to use
unshielded twisted pair 10/100M Ethernet
cable.
CPE can’t connect with Wireless
AP (connection status show
un-connect)
Scan AP one more time
Make sure CPE Connect (11b/g/n) is right
setting.
make sure the Authentication and key
between CPE and Wireless AP are matched
Maybe the wireless AP’s signal strength is
weaker than -75dBm, recommend the signal
strength is more than -75dBm.
Can’t find the AP after scan
Scan it several times more
Make sure CPE support the AP’s channel, such
as 12,13,14 channel.
Restore the CPE to factory setting, scan and
manage it again.
CPE connect with wireless AP, but
pc can’t connect to Internet
Check the PC’s IP address and DNS setting. If
CPE’s WAN setting is Dynamic IP, set the PC’s
TCP/IP as Obtain an IP address automatically;
If CPE’s WAN Setting is Static IP, consult with
ISP for right IP address and DNS address
Power CPE, press RESET button 15 seconds,
the CPE will reboot and restore to factory
default.