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Cash Counter
Personas M Series
NCR Personas M Series User Manual
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Pers
onas M Se
ri
es
5887 Operator
Manual
B006-6359-C000
1204
2
Table of Contents
Default Chapter
7
Table of Contents
7
Preface
13
Purpose and Audience
13
Support Information
13
What this Manual Contains
14
Guide to Illustrations Used in this Manual
16
Chapter 1 Getting Started
17
Introduction to the 5887
19
5887 Module Location
21
How to Open and Close the Exterior of Your ATM
22
How to Open the ATM Top-Box
22
How to Open the Coin Dispenser Door
22
How to Open the Cheque Acceptor Side-Box
23
How to Switch Your ATM Power on and off
24
How to Enter Supervisor Mode
25
Auto-Supervisor
25
Supervisor Mode
25
In-Service Replenishment
27
How to Use the Enhanced Operator Panel
28
How to Unlock and Lock a Standard Security Enclosure
30
Keylocks
31
Combination Locks
31
Combination Lock and Separate Keylock
33
How to Unlock and Lock an Electronic Lock
36
Unlocking
36
Locking
37
Emergency Opening Procedure
38
How to Unlock and Lock a Controlled Access Electronic Lock
39
Unlocking the Master Lock
39
Locking the Master Lock
41
Unlocking the Sub-Lock
42
Locking the Sub-Lock
43
How to Access the Modules
45
Currency Dispenser
45
Receipt Printer and Journal Printer
46
Statement Printer and Passbook Printer
47
Motorised Card Reader
48
Coin Dispenser
49
Cash Acceptor (UD-686)
49
Cheque Acceptor (Type 3)
50
How to Do a Hardware Reset of Your ATM
51
How to Insert and Remove Disks
52
Flex Disk in a Type 1 Core
52
CD-ROM in a Type 1 Core
54
Flex Disk in a Type 2 Core
56
CD or DVD-ROM in a Type 2 Core
59
Digital Audio
62
Chapter 2 Error Reporting
63
How Errors Are Reported
65
System Application
65
State of Health
66
How Errors in the PC Module Are Reported
67
How to Read the Remote Status Indicator
68
Chapter 3 Currency Dispenser
71
How to Replenish Currency Cassettes
71
How to Empty the Currency Purge bin
73
Standard Currency Purge bin
73
Latch Fast Currency Purge bin
74
How to Clear Currency Dispenser Jams
77
Chapter 4 Receipt Printer
85
Overview
85
How to Replenish Your Receipt Printer Paper
86
How to Clear Receipt Printer Jams
90
Chapter 5 Journal Printer
97
How to Replenish the Graphics Journal Printer Paper
97
How to Clear Graphics Journal Printer Jams
104
How to Replenish the Dot-Matrix Journal Printer
107
How to Replace the Dot-Matrix Journal Printer Ribbon
114
How to Replace the Dot-Matrix Journal Printer Print Head
117
How to Clear Dot-Matrix Journal Printer Paper Jams
121
How to Clear a Paper Jam When the Paper Has Torn
121
How to Clear a Paper Jam When the Paper Has Not Torn
125
Chapter 6 Letter Quality Document Statement Printer
127
Important Information for the User
129
Overview
130
How to Replenish the Statement Printer Paper
131
Type 1
131
Type 2
135
Clearing Printer Jams
139
Type 1
139
Type 2
144
Removing Captured Media
147
Adjusting the Contrast
149
Chapter 7 Statement/Passbook Printer
153
How to Replace the Paper
153
How to Replace the Ribbon
157
How to Replace the Print Head
160
How to Clear Paper and Passbook Jams
165
How to Remove Captured Statements and Passbooks
170
Chapter 8 Page Turn Passbook Printer
171
How to Replace the Ribbon
173
How to Clear Jams
177
How to Remove Captured Passbooks
180
Chapter 9 Enhanced Page Turn Passbook Printer
183
Overview
183
How to Replace the Ribbon
184
How to Clear Jams
187
How to Clear a Jam in the Printer Transport
188
How to Clear a Jam in the Page Turning Unit
189
How to Remove Captured Passbooks
191
Cleaning
192
Chapter 10 Motorised Card Reader
194
How to Clear Motorised Card Reader Jams
195
How to Remove Captured Cards from a Motorised Card Reader
199
Standard Card Capture Container
199
Latch Fast Card Capture
200
Cleaning
202
For Atms with APTRA Self-Service Support System Software
202
For Atms with S4I System Software
202
Chapter 11 Cash Acceptor
205
Removing Cash from the Cassette(S) and Capture bin
208
Clearing Jams in the Cash Acceptor
214
Infeed Transport (Long or MID)
216
Infeed Transport (Short)
216
Reject Unit
217
Between the Reject Unit and the Feed Unit or Main Transport Unit
217
Feed Unit
218
Vertical Feed Transport
218
Recognition Unit
219
Escrow Unit
220
Between Escrow Unit and Main Transport Unit
220
Main Transport Unit
220
Between the Main Transport and the Garage Unit or Cash Cassettes
222
Completing the Jam Clearance Procedures
226
Cleaning Sensors
227
Cleaning Materials
227
Identifying the Sensors
227
Locating the Sensors
228
Main Transport Unit (Area One)
229
Main Transport Unit (Area Two)
229
Recognition Unit (Area Three)
231
Recognition Unit (Area Four)
232
Reject Unit - Cleaning Lever
233
Completing the Sensor Cleaning Procedures
233
Chapter 12 Cheque Acceptor
236
Introduction
237
Emptying the Cheque Bins
238
Open bin
238
Power Pockets
240
Clearing Jams in the Cheque Acceptor
243
Infeed Transport (Long or MID)
244
Infeed Transport (Short)
245
Main Transport
245
Corner Belt Assembly
246
Endorser Track Guide
246
Capture bin Track Guide
247
Cheque Bins
248
Transport Jam at Outfeed
250
Completing Jam Clearance Procedures
251
Removing and Replacing the Ribbon Cassette
252
Single Line Endorser
252
Multiple Line Endorser
254
Cleaning and Maintenance
256
Chapter 13 Coin Dispenser
257
Replenishing Coin Cassettes
259
Clearing Jams
261
Chapter 14 Cleaning and Maintenance
264
What Is Required to Maintain an ATM
265
Replenishment
266
Modules and Consumables
266
Printer Media Storage
268
Cleaning
269
Cleaning Materials
269
Facia and Exterior Panels
269
Dip Card Reader
270
Motorised Card Reader
270
Enhanced Page Turn Passbook Printer
270
Cash Acceptor
270
Index
271
4
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NCR Personas M Series Specifications
General
Category
Cash Counter
Power Supply
100-240 VAC, 50/60 Hz
Connectivity
USB
Stacker Capacity
200 bills
Display
LCD
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